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Position Summary
The Tablet Administrator (TA) will handle field service maintenance, inventory and repairs with deployed inmate tablets and inmate call processing equipment at multiple assigned correctional facilities ensuring that all internal processes, procedures, and contractual repair timelines are adhered.
Key Responsibilities & Essential Functions
Working Conditions
Must be willing to work on-site in a correctional environment and perform all tasks assigned in various working conditions, which may include but are not limited to adverse weather, humidity, dust, and limited space.
Education & Experience Requirements
Position Requirements & Skills
Full Time
$34k-42k (estimate)
05/19/2024
07/18/2024
shawntech.com
HOPEWELL, VA
50 - 100
1986
LANCE FANCHER
$10M - $50M
OUR MISSION Our customers trust us to provide legendary service and proven solutions focused on communications and security to the Corrections community - we will not rest until the job is done and we exceed our customer expectations. SERVING THE CORRECTIONS COMMUNITY Installation service and maintenance of inmate telephone systems (ITS), kiosks and video visitation units Surveillance / CCTV solutions Cellular interdiction solutions - cellular contraband assessments and managed access systems Our installation team focuses on effective and efficient installation by providing a consultative a ...
pproach offering certified staff (electricians, fiber), project management, logistics, standard operating procedures required for the correctional environment. Our service technicians strive to provide legendary service maximizing system uptime leading to inmate satisfaction facility safety and efficiencies. ABOUT US Founded in 1986 with providing reliable telecommunications services; focused on Corrections since 1993 Provide legendary service of inmate telephone systems with an average of 13 years retaining state contracts Experienced technicians with average of 8 years tenure; 55% are US veterans Serviced 400+ correctional facilities providing installation, service and maintenance of inmate telephones, kiosks, video visitation units and cellular interdiction solutions Privately held, MBE-certified company
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The following is the career advancement route for On-Site Service Representative positions, which can be used as a reference in future career path planning. As an On-Site Service Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary On-Site Service Representative. You can explore the career advancement for an On-Site Service Representative below and select your interested title to get hiring information.