The City of Goleta invites applications for the position of Library Assistant on the Isla Vista Bookvan. The Bookvan operates Monday through Friday with stops throughout the Isla Vista area. The Bookvan provides library services to the wider Isla Vista community with the delivery of books, audiovisual materials, Library of Things items, technology, craft kits for kids, Honor System books, free books, and more.
The Library Assistant position on the Bookvan is responsible for driving the vehicle to and from scheduled stops. This position works with a Bookvan Department Aide to set up offsite service in an outdoor environment, to support patron browsing and circulation, register new users for library cards, and provide general library assistance. Participation at special events throughout the year may include passive or active seasonal programming.
This position requires possession of a valid Class "C" California driver's license with a satisfactory driving record. Bilingual English/Spanish abilities highly desired but not required for this position.
This position is scheduled at 15 hours per week for the following days and times:
 
Mondays 11:00 a.m. – 5:30 p.m.
Tuesdays 12:30 – 5:30 p.m.
Wednesdays 1:00 – 5:00 p.m.

DEFINITION
To perform a wide variety of technical and clerical library work including cataloging and circulating material for a specific function of the library; to perform technical and clerical work in support of various sections of the library; and to provide general information and assistance to library patrons.

CLASS CHARACTERISTICS
This is the entry level class of the Library Assistant series. Since this class is typically used as a training class, employees may have only limited or no directly related work experience.

The following duties are typical for positions in this classification. Incumbents may not perform all listed job functions, nor are all listed duties necessarily performed by everyone in this class depending upon business need and changing business practices:

• Provide exemplary customer service to all individuals by demonstrating a willingness to be attentive, understanding, responsive, fair, courteous and respectful, and to actively participate in maintaining a positive customer service environment.
• Check out library materials to patrons, check in and prepare materials for return to the circulating collection, register new patrons, collect overdue fines.
• Respond to patron in-person and telephone requests for library materials, services and information, assist patrons in completing requests for materials not available in the local collection.
• Process items received on loan including the creation and deletion of temporary catalog records in online circulation system, may process interlibrary loan requests.
• Input data into library computer systems, make corrections, add or delete entries on bibliographic records, correct author and subject entries, search for missing books as necessary.
• Monitor overdue loans, prepare special billings, receive, deposit and post money from patrons for fees owed to the library.
• Perform general clerical work, type a variety of documents, answer phones, enter information into computer, maintain files and records; process and distribute the mail.
• Operate a variety of office equipment including a computer, typewriter, telephone system, cash register, copy machine, facsimile machine and other related equipment.
• Assist in monitoring, ordering and receiving supplies, maintain files of equipment and supplies.
• Participate in the preparation and maintenance of displays and exhibits, assist with seasonal and ongoing programs and activities.

EDUCATION, EXPERIENCE, AND TRAINING

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education:

•  Equivalent to the completion of the twelfth grade. 

Experience:

•  One year of general clerical experience. 

KNOWLEDGE AND ABILITIES

Knowledge of:

• Modern office procedures, methods and computer equipment.
• Principles and procedures of record keeping.
• English usage, spelling, grammar and punctuation.
• Basic mathematical principles.

 Ability to:

• Learn basic library services and functions.
• Learn library terminology.
• Type at a speed necessary for successful job performance.
• Understand and follow oral and written instructions.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following:
  • Sitting or standing for extended periods of time
  • Operating assigned equipment
• Maintain effective audiovisual discrimination and perception needed for:
  • Making observations
  • Communicating with others
  • Reading and writing
  • Operating assigned equipment

PHYSICAL AND MENTAL DEMANDS/WORKING CONDITIONS

The physical and mental demands herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions.

• Mental function: Includes reading, writing, mathematical computations, operating a computer, problem solving, managing multiple projects, calmly handling complaints and problems from irate citizens or contractors, and decision making under stressful conditions.
• Productivity: Incumbents must perform work in an efficient, effective and timely manner with minimal direction.
• Mobility: Incumbents require sufficient mobility to work in an office. Essential functions may require maintaining physical condition necessary for sitting or standing for prolonged periods of time; requires some bending and lifting up to 25 pounds
• Vision: Vision sufficient to read small print, computer screens, and printed documents, and to operate assigned equipment.
• Hearing: Incumbents are required to hear in the normal audio range with or without correction.
• Environment: Library environment; work closely with the public; work with computer and office equipment.
• Other factors: Incumbents may be required to work extended hours including evenings and weekends. Incumbents may be required to travel outside City boundaries to attend meetings and to use a personal vehicle in the course of employment.