Innkeeper responsibilities and compensation overview for Oak Valley Inn and Suites, a 13-guest room Bed and Breakfast in Geneseo, NY.

Innkeeper Job Description:

Job Overview:

Innkeepers wear many hats in their job. First and foremost, they are the meet and greet portion of our inn’s staff. They must be courteous, knowledgeable, and helpful to arriving and established guests. Since our guests’ comfort and satisfaction are of the utmost importance, innkeepers are required to perform numerous tasks, within reason, for the benefit of the customers. They are also required to treat customers with respect, showing great tact and restraint at all times.

Responsibilities: Below are some basic responsibilities and are not limited to the list.

• Welcoming and checking in guests
• Maintaining accurate records of current and past guests
• Surveying the inn for cleanliness and maintenance issues
• Directing the housekeeping and maintenance staff accordingly
• Assisting with maintenance and cleaning as much as needed
• Renovations and upgrades
• Networking within the industry
• Answering phone calls and replying to emails
• Taking reservations
• Scheduling meals and kitchen services
• Scheduling supplies deliveries and shopping for Groceries
• laundry/linen cleaned
• Cleaning and maintaining common areas and grounds
• Restocking amenities and closets with linens and supplies
• Maintain a peaceful and quite environment
• Maintain acceptable Guest Ratings IE: (Booking.com – Expedia and Trip Advisor)

Owner will provide assistance with all duties during peak season and the Innkeeper shall run the Inn independently during off season.

Job Type: Full-time

Pay: $35,000.00 - $50,000.00 per year

Benefits:

• Paid time off
• Professional development assistance

Supplemental pay types:

• Bonus pay
• Tips

Ability to commute/relocate:

• Geneseo, NY 14454: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Experience:

• Hotel experience (Preferred)

Work Location: In person