2 Jobs in Galveston, TX
City of Galveston is Hiring an Applications Analyst Near Galveston, TX
ESSENTIAL FUNCTIONS : Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following:
- Serves as a subject matter expert, individually motivated and operating with a sense of urgency and personal accountability .
- Serves as a subject matter expert associated with content, processes, and procedures associated with enterprise software applications. Will work with user groups, functional managers, development teams, and project teams to identify design enhancements and systems configuration opportunities, and to improve the utilization of business applications.
- Responsibilities include providing timely application support to end-users and working with other support groups to establish proper integration of business applications.
- Provides technical support for the configuration and implementation of COTS (Commercial off the Shelf) software applications related to business solutions.
- Supports various business solutions; apply patches, upgrades/releases as appropriate; and troubleshoot and fix problems within the system configuration, system customizations, related custom applications, and interfaces.
- May Administers user roles and profiles to ensure appropriate permission assignments.
- Prepares accurate and detailed configuration and functional specification documents.
- Acts as a liaison between various business units to elicit, analyze, communicate, and validate business requirements for changes to business processes, policies, and business systems.
- Supports the applications team in delivering robust solutions to the enterprise.
- Interacts with software, hardware, and/or professional services vendors.
- Develops automated process workflow routines focused on automating business processes using deployed applications.
- Participates in efforts to evaluate, select, and implement third party software, vendors and/or service providers
- Monitors the ERP application environment and tunes system performance (where applicable).
- Provides technical and end user support for multiple software systems; provides technical guidance regarding the use of various software programs.
- Troubleshoots applications and software; works with vendors, end users and other IT staff to resolve operating problems.
- Creates and delivers software application training programs and related courseware; schedules and conducts training sessions.
- Works with various IT staff and client departments to develop, maintain, document and research potential enhancements to current processes.
- responds to IT Help Desk requests, e-mails and service tickets; tracks and documents problems through to resolution.
- Responds to queries; runs diagnostic programs; isolates problems; determines and implements solutions.
- Performs project management, planning and implementation as needed.
- Researches solutions for existing problems; gathers information on new technologies.
- Performs various special projects and assignments.
- Attends meetings with potential new vendors; participates in the review of products as requested.
- Supports the relationship between the City of Galveston and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned.
- May be required to work non standard business hours to support the implementations of software solutions
- May be required to cover after hours calls.
- May be required to work a modified work schedule in support of system implementations
Knowledge And Skills Knowledge:
- City organization, operations, policies, and procedures.
- Principles and practices of computer systems administration and support.
- Principles and practices of hardware and software troubleshooting and diagnostics.
- Principles and practices of employee training.
- Principles and practices of project management.
- Principles and practices of information technology research.
- State and federal statutes, rules, and regulations.
- Texas local government codes.
- Business and personal computers, and spreadsheet software applications.
- Handling situations requiring diplomacy, fairness, firmness and sound judgment.
- Analyzing information technology issues, evaluating alternatives, and developing recommendations and reports.
- Translating verbal and electronic user requests into effective hardware and software systems.
- Understanding and applying City policies and procedures, and applicable federal and state regulations.
- Explaining City information technology policies and procedures while exercising the highest degree of confidentiality.
- Establishing and maintaining cooperative working relationships with all levels within the City.
- Communicating effectively verbally and in writing.
License And Certification
- TLETS certification.
- CJIS certification.
- TCIC certification.
- May require Interpol security access.
- Possession of a valid Texas driver’s license.
Closing Date/Time: June 28, 2024 at 11:59 PM CST
Job Summary
Full Time
$91k-112k (estimate)
04/25/2023
06/29/2024
galvestontx.gov
Galveston, TX
25 - 50
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The job skills required for Applications Analyst include Computer Science, Technical Support, Project Management, Business Requirements, Team Development, etc. Having related job skills and expertise will give you an advantage when applying to be an Applications Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Applications Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Applications Analyst positions, which can be used as a reference in future career path planning. As an Applications Analyst, it can be promoted into senior positions as an Applications Programmer IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Applications Analyst. You can explore the career advancement for an Applications Analyst below and select your interested title to get hiring information.
If you are interested in becoming an Applications Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Applications Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Step 3: View the best colleges and universities for Applications Analyst.
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