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Do you love horses & technology? Stop scrolling - this job may be perfect for you!
This is an exciting Client Advocate role for the right person who has a passion for equestrian life and wants to build a career in the software-as-as-service (SaaS) industry.
This is a unique opportunity to take an established brand in the UK and launch it in the U.S. to create raving ECPro fans on the other side of the pond.
EC Pro is an award-winning equestrian client, staff, and barn management software that was founded in the UK in 2017. Our founder, Jamie, noticed that the riding school system was upside down. He found himself standing in long wait lines to book riding lessons for his daughter, while the barn staff ran around in a constant hurry, trying to manage the growing crowd of customers.
It struck him that booking a horse shouldn't be that hard. It should be as easy as booking a flight, hotel, vacation, workout session, or food delivery right from your phone. Thus, EC Pro was born.
EC Pro is a cloud-based software solution that gives riding school and equestrian center owners complete control over their business operations and bookings while providing customers with the digital experience and modern convenience they expect.
Sound cool? Keep reading!
About the Role
At EC Pro, we're passionate about helping customers manage their most precious asset: Their team's time. By creating a world-class customer experience, building great relationships, and possessing a huge depth of knowledge about our products, the EC Pro support team plays a crucial role in helping us achieve that mission. That's where you come in.
As a Client Advocate, you'll be the voice of the company, embodying those values and driving customer value and satisfaction. In the process, we'll provide mentorship, training, and the potential to make a big impact at a growing organization. If you're curious, organized, and like solving problems while helping people, we want to talk to you!
Responsibilities
Must have:
Nice to have:
Our Tech Stack:
Compensation (?)
Other Info
Hiring Manager
Russell Daws, Principal at ECPro US
Contact: HR@ecpro.us
Full Time
$36k-44k (estimate)
03/18/2024
07/28/2028
The job skills required for Client Advocate include Problem Solving, Tech Savvy, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Advocate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Advocate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Advocate positions, which can be used as a reference in future career path planning. As a Client Advocate, it can be promoted into senior positions as a Customer Retention Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Advocate. You can explore the career advancement for a Client Advocate below and select your interested title to get hiring information.