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Client service manager
Incendia Partners Framingham, MA
$96k-124k (estimate)
Full Time | Business Services 1 Week Ago
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Incendia Partners is Hiring a Client service manager Near Framingham, MA

Email contact@incendia.com Phone Address 161 Worcester Rd, Suite 400

Framingham, MA 01701 Client Service Manager

  • Category Customer Service
  • Location Midlothian, Virginia
  • Type Direct hire

Client Service Manager (Investments / Retirement / Insurance)

Our client is one of the nation's leading agencies within the Principal Securities umbrella of companies, providing business and individual clients with investment, retirement, and insurance solutions.

Due to the success of the business the team is growing!

Opportunity & Benefits :

  • Opportunity to work very closely with and learn the business from the Managing Partner
  • Tight-knit team working collaboratively together
  • Great boss who is kind, compassionate, ethical, and fun
  • The role is a "green field" where you help to create processes and procedures giving you the opportunity to serve clients in your own style
  • Highly flexible working arrangements
  • Unlimited vacation time

Responsibilities :

  • Participate in the development of a more formalized Client Service Model.
  • In-bound and out-bound customer service calls with existing clients
  • Outbound calls to existing customers to schedule annual & quarterly review meetings with their Financial Representative
  • Submitting applications and other paperwork while ensuring accuracy and compliance
  • Other duties as assigned.

Desired Skills & Experience

  • Series 6, 7, 63, 65 and / or 66 licenses strongly preferred
  • Outstanding communication skills and a desire to provide outstanding customer service
  • Must be detail-oriented and have a strong focus on accuracy and compliance
  • Bachelor's degree preferred

LI-CL1

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Chris Lynch Partner

  • clynch@incendia.com
  • Last updated : 2024-05-14

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$96k-124k (estimate)

POST DATE

05/16/2024

EXPIRATION DATE

08/06/2024

WEBSITE

incendia.com

HEADQUARTERS

FRAMINGHAM SOUTH, MA

SIZE

25 - 50

FOUNDED

2002

CEO

ROBERT W RECCHIA

REVENUE

<$5M

INDUSTRY

Business Services

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The following is the career advancement route for Client service manager positions, which can be used as a reference in future career path planning. As a Client service manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client service manager. You can explore the career advancement for a Client service manager below and select your interested title to get hiring information.

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If you are interested in becoming a Client Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Manager job description and responsibilities

Client services managers supervise a team of customer service associates to ensure that they provide an exceptional client experience to their customers.

02/12/2022: Kingsport, TN

Client services managers are generally responsible for overseeing the activities of client service staff to ensure the needs of customers are met and their problems resolved.

01/27/2022: Knoxville, TN

Client service managers oversee the hiring, orienting, and training of staff for the department.

03/15/2022: Chicago, IL

Their work description also entails supervising and directing the activities of client service employees to ensure they comply with acceptable standards and achieve set objectives.

03/18/2022: Monterey, CA

An client service manager's responsibilities revolve around securing and reaching sales targets, creating business plans, developing strategies, and building positive relationships with clients.

01/19/2022: Pascagoula, MS

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Manager jobs

The broader and deeper a person's qualifications, the better they are able to develop solutions to complex customer service-related problems.

03/17/2022: Trenton, NJ

Candidates should first apply for an entry-level job that requires customer service, such as working at a retail store or being employed at a call center.

01/21/2022: Washington, DC

Build a strong commitment and resolve to deliver exceptional customer service.

02/15/2022: Grand Forks, ND

Candidates should ensure their resume has all related education, experiences and skills necessary to the client services manager position they are applying for.

02/02/2022: Bangor, ME

Many times skills can be taught, but people must come to the table with certain traits, or no matter how skillful they are, they may still not be effective at delivering an amazing customer service experience.

01/28/2022: Fresno, CA

Step 3: View the best colleges and universities for Client Service Manager.

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