Position summary: The Membership Coordinator is responsible for a range of activities related to Business-to-Business sales, engagement and retention of members.

Essential Duties, Responsibilities and Competencies: Specific duties include, but are not limited to:

Membership Recruitment

• Secure revenue through selling new memberships, upgraded memberships, and sponsorships.
• Understand the value and mission of Envision Greater Fond du Lac, the direct and indirect benefits of membership, and effectively communicate to prospective members.
• Use CRM to track prospects for membership, appointments, sales, and appropriate follow-ups.
• Lead and develop the Ambassadors Club. Leverage the Ambassadors for new member sales, engagement and renewals.
• Leverage relationships with members to generate multiple revenue streams of sponsorship, event attendance, and investment.
• Work in partnership with Vice President of Membership & Resource Development to strategize shared approaches for various members.

Member Engagement and Retention

• Build meaningful relationships with a broad spectrum of stakeholders, representing all sizes and types of business.
• Direct ribbon cuttings for members with assistance of Ambassadors Club.
• Execute processes for member onboarding and member retention.
• Spearhead membership renewal process, working closely with Accounting department.
• Solicit feedback from members and pilot new programs or benefits that add value to membership.
• Execute ongoing member networking events (Business Connections/Coffee Connections).
• Assist with major Envision Greater Fond du Lac events as directed by Vice President of Membership & Resource Development.

Key Competencies

• Great with people, able to build trust quickly, understand business-to-business sales
• Trustworthy, accountable, self-motivated, team player
• Consistent, organized, attention to details, commitment to processes
• Professional, coachable, able to represent the organization independently and confidently
• Ability to prioritize and manage multiple tasks/projects

EDUCATION/EXPERIENCE

Bachelor’s degree preferred. Experience in sales, public relations, or business required.