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Overview :
All Joan Perry Brock Center staff are employees of Centers LLC, which manages the facility, events, and services for Longwood University.
CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education.
CENTERS' management approach is customized for each client yet retains our uniform quality. Our firm unites site staff with a centralized administrative team, each contributing to the firm's goals and client needs.
The CENTERS Team is innovative, entrepreneurial, trail-blazing, and ambitious for both CENTERS and our clients. Today, CENTERS provides management services for 14 clients.
The Customer Service Supervisor provides point of sale customer service to patrons of the Joan Perry Brock Center. Primarily housed in the Box Office or Team Store, they are responsible for selling Longwood merchandise and tickets to Joan Perry Brock Center events.
The Supervisor is responsible for processing services and payments, managing inventory, and providing patrons and guests with accurate information about the Joan Perry Brock Center.
Responsibilities :
Qualifications :
Work Environment and Physical Demands :
Work Environment
Physical Demands
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with or without notice.
Last updated : 2024-05-02
Full Time
Social & Legal Services
$61k-79k (estimate)
05/05/2024
06/21/2024
thecenters.us
OCALA, FL
200 - 500
1972
Private
NAVARRO WAYNE STUDIVANT
$10M - $50M
Social & Legal Services
The job skills required for Customer service supervisor include Customer Service, Communication Skills, Cash Handling, Point of Sale, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service supervisor. Select any job title you are interested in and start to search job requirements.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Supervisor job description and responsibilities
Guide and direct customer service team towards achieving operational goals.
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Ensure that customer service team has excellent communication, problem solving and professional phone etiquette skills for achieving customer satisfaction.
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Provide supervision and technical assistance to customer service team to attain departmental and organizational goals.
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Perform annual reviews, appraisals and performance management reviews for the customer service staff.
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Monitor business and process metrics to measure and manage customer service effectiveness.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Supervisor jobs
Workers must be patient and polite, especially when dealing with difficult or angry customers.
03/28/2022: Durham, NC
The culture must be one of really honestly respecting and valuing staff and customers.
03/01/2022: Newark, NJ
Listen attentively and actively and they must take ownership and responsibility.
03/23/2022: Shreveport, LA
They must be carefully attuned to the needs of a potential customer, or even an unsatisfied one.
04/30/2022: New Brunswick, NJ
Good customer service should be offered with politeness, respect and understanding.
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Step 3: View the best colleges and universities for Customer Service Supervisor.