TASTING ROOM SERVER

Job Description:

Monserate Winery is a new family winery that has a vision of delivering excellence and fun, with a focus on integrity and community. We are looking for an amazing team to grow with. A successful candidate is an approachable, educator that has an incredible work ethic, is detail-oriented and enjoys a fast-paced work environment. The Wine server is a dedicated, team-player who is also responsible for ensuring the highest service standards and achieving revenue and membership goals.

QUALIFICATIONS

• Be 21 years of age
• Weekday and weekend availability
• Be able to communicate and understand the predominant language(s) of the area.
• Have knowledge of wines.
• Possess excellent basic math skills and have the ability to operate a cash register or POS system.
• Be able to work in a standing position for long periods of time (up to 8 hours).
• Must have excellent guest service skills with professional appearance and outstanding communication skills.
• Must have ability to develop customer relationships and be sales oriented.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Nothing in this job description reflects management’s right to assign or reassign duties to this job at any time. All duties are to be performed in compliance with Monserate Winery policies and procedures.

• Understand completely all policies, procedures, standards, specifications, guidelines, and training programs.
• Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times by providing excellent guest service.
• Build rapport with guests to ensure guest retention
• Selling of wine club memberships, wine products, featured wines, and merchandise.
• Knowledge of wines to educate, suggest, and promote our wines.
• Be knowledgeable of A.B.C. laws and guest compliance.
• Demonstrate professionalism.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and/or walk for up to eight hours at a time; use hands to finger, wrists, arms, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 40 pounds.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee will be working in typical conditions of a tasting room to include hard flooring with uneven ground. May occasionally be exposed to wet floors. On the grounds, may encounter walking on grass, dirt, debris, uneven ground, vineyards, etc.

Job Type: Part-time

Pay: From $16.00 per hour

Benefits:

• Employee discount

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Every weekend

Education:

• High school or equivalent (Preferred)

Experience:

• Serving: 1 year (Required)

Ability to Relocate:

• Fallbrook, CA 92028: Relocate before starting work (Required)

Work Location: In person