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Function
Primary responsibility is to provide support of business information systems across multiple departments. Be the point person on all support related tasks, such as managing the support queue, resolving support issues, and reassigning or escalating when appropriate. Work with business units to coordinate and implement maintenance updates and configuration changes as it relates to the core banking systems, CRM, business workflows, and document management. Incumbent will assume responsibility for open tasks/tickets during post-implementation of projects.
Duties and Responsibilities
Analyst Responsibilities
Qualifications and Education Requirements
Work Experience
3-5 years work-related experience in Information Technology and/or Business Analysis is required
Minimum of 1-year banking technical experience. Experience with Symitar/Episys core processing system is preferred.
Required Technical skills - Windows, MS Office Suite, and SQL proficiency
Experience with Symitar/Episys core data processing system, CRM, SQL, Document Management, XML, and job schedulers preferred.
Analytical skills - systems analysis and troubleshooting.
Ability to multitask
Education
Two Year Associates degree in business or technical related field is required.
Bachelor’s Degree related to business and/or technical related field desired. Three years work-related experience may be substituted in lieu of degree preferred.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Full Time
$90k-109k (estimate)
05/19/2024
07/29/2024
www.citadelbanking.com
Exton, Pennsylvania
200 - 500
Brooke Goldstone
$50M - $200M
The job skills required for Business Technical Analyst include Analysis, SQL, Business Analysis, Written Communication, Troubleshooting, CRM, etc. Having related job skills and expertise will give you an advantage when applying to be a Business Technical Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Business Technical Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Business Technical Analyst positions, which can be used as a reference in future career path planning. As a Business Technical Analyst, it can be promoted into senior positions as a Business Systems Analyst IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Business Technical Analyst. You can explore the career advancement for a Business Technical Analyst below and select your interested title to get hiring information.