Description

The Sales Support Coordinator reports directly to the Strategic Account Supervisor and is responsible for the administration of Retailer Item information.

This role is responsible for maintaining item set ups within Amazon’s portals to ensure critical New Item information is accurate and priced correctly and ready for order as well as forecast related entry and maintenance within Funko’s ERP.

Our working environment is ever changing and very fast paced as we must match our speed to the ever-changing winds of pop culture.

Successful candidates must be as flexible as Mister Fantastic and have the speed of The Flash. A keen eye for detail as well as a bias for action will also go a long way! Your Superpowers in Action

• Act as the primary point of contact regarding retailer product set up
• Attend all related meeting and webinars for item set up requirements
• Detailed understanding of the process to create and update customer specific item data within the ERP and Product Development systems, as well as customer portals.
• Set up items in the Customer’s portal including dimensions, copy, customer specific pricing, product images, and compliance information
• Partner with various departments to obtain item related information
• Resolve missing item information or errors, verify accuracy and complete submission
• Track, prepare and provide updates on items set up until they are ready to be ordered
• Maintain and ensure accuracy of product information during seasonal transitions
• Provide Customer requested product test reports within specified time periods
• Consult with Data Coordinators in order to create Customer Specific Pricing

Must-Have Superhero Gadgetry

• Familiarity with Amazon Vendor Central
• 1-2 years of Amazon item support work experience- item setup and item catalog maintenance
• Demonstrate an exceptional level of attention to detail through the accuracy of assigned tasks and ability to follow policies and procedures
• Present a strong bias for action because speed matters
• Must be agile and flexible to meet the changing needs of the business
• Strong communication skills including the ability to listen actively, provide clarity, project positivity, speak with confidence, and always show empathy
• Ability to understand upstream and downstream impacts of retailer item set up processes.
• Intermediate level understanding of MS Office products (import / export of data, Excel : basic formula creation, vlookup.

Outlook : auto-response, mail rules. SharePoint navigation and functionality)

What Funko Offers Funko offers a competitive compensation package with full benefits and a 401(K) plan with matching contributions from the company.

Most importantly, we offer a creative work environment with people who love pop culture just as much as you do. Can’t wait to gush about your latest binge?

Neither can we! Looking for a place where your favorite pop culture t-shirt will receive the compliments it deserves? We know how you feel! The base salary range for this position in the selected city is $24.

00 - 30.00 Hourly. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location.

What Funko Offers

Funko offers a competitive compensation package with full benefits and a 401(K) plan with matching contributions from the company.

Most importantly, we offer a creative work environment with people who love pop culture just as much as you do. Can’t wait to gush about your latest binge?

Neither can we! Looking for a place where your favorite pop culture t-shirt will receive the compliments it deserves? We know how you feel!

Last updated : 2024-05-20