The Sales Operations team works closely with the Funko Sales team to provide an excellent Customer experience to our Wholesale / Retail customers. The Pricing Analyst role is to manage all aspects of the administration of pricing within Funko's ERP systems to ensure every item within Funko's vast portfolio are correctly priced across a multitude of retailers/distributors and shipping methods. The role partners with the Sales and Order Entry Teams, with close working relationships with other departments in the organization such as Product Development, Finance and Marketing.  

Our working environment is ever changing and very fast paced as we must match our speed to the ever-changing winds of pop culture. Successful candidates must be as flexible as Mister Fantastic and have the speed of The Flash. A keen eye for detail as well as a bias for action will also go a long way! 

• Pricing updates within the Navision ERP for new items being launched to market
• Working with Sales team to ensure customer specific pricing is defined and maintained within Navision
• Completing amendments of existing pricing where requested, due to a change in strategy and/or customer negotiated rates
• Working with Sales and other departments to create discount codes
• Upkeep of the Pricing inbox, ensuring queries are answered and resolved within the determined SLAs
• Maintaining clear and concise records within the multiple Pricing master excel documents.

• Customer Service: Customer Centric, proactively identifying opportunities to improve customer experience. Highly responsive to customers/partners
• Results Oriented: Proactive, motivated and driven to achieve team and personal goals
• Problem Solving: Solution oriented with excellent critical thinking and independent problem solving skills
• Interpersonal Skills: Enthusiastic, positive, professional, confident. Effective relationship manager handling demanding/sensitive customer relations with confidence
• Communication Skills: Excellent oral and written communication skills with ability to communicate with people at all levels of the organization. Strong attention to detail; asks questions to clarify needs – avoids assumptions. Comfortable speaking in groups, leading meetings, and making presentations to partners
• Excellent organizational abilities / prioritization: Effectively manages time and workload. Ability to multi task & manage competing priorities and deadlines under pressure
• Process Management: process orientation to follow (and develop) process
• Attention to Detail: high attention to detail required; accuracy imperative
• Change Management: Highly adaptable and open to change in a dynamic and evolving environment
• Team player: Balances team and individual responsibilities; Contributes to building a positive team spirit; Supports team goals and workload
• Analytical / system skills: Aptitude for numbers and data interpretation. Strong Excel including recent experience with vlook-ups, pivot tables and an aptitude for working with formulas. Ability to work with various systems

• 2 years’ of experience in a consumer goods environment
• Microsoft Navision (ERP)/Zendesk experience (preferred)
• Advanced level understanding of MS Office products (import/export of data, Excel: use of charts and graphs, basic formula creation, pivot tables, vlookup, macro creation. Word: track changes, templates, PowerPoint: creation of presentations. SharePoint navigation and functionality)