11 Jobs in Erie, PA
Community Health Net is Hiring a Patient Concierge Near Erie, PA
Patient Concierge is responsible for ensuring patients access their care in a seamless and uncomplicated manner. Perform duties necessary to provide safe, courteous, and efficient transport of patients to and from Community Health Net practice sites & appointments.
Essential Duties and Responsibilities
- Provide concierge-type support by assisting with patient transportation/escort throughout Community Health Net facilities.
- Exhibit strong customer service, effective communication, and critical thinking skills in response to patient and Community Health Net Department inquiries and requests.
- Facilitate an exceptional patient experience while providing concierge-type patient support.
- Maintain clean, professional, and safe environment within Community Health Net Care Van.
- Offer general health education opportunities to Community Health Net patients during patient interaction.
- Track and request routine maintenance needs of Community Health Net Care Van according to the Care Van owner's manual and specifications.
- Utilize assigned patient transport schedule.
- Ensure transportation tracking is current and accurate.
- Perform other job-related duties as directed.
- GED or high school diploma required.
- Valid and current Pennsylvania Driver's License and Motor Vehicle Report (MVR) must show that Patient Concierge is a safe and responsible driver. Must also pass MVR check yearly. Must have knowledge of local streets and highways.
- Two (2) to five (5) years' experience in providing high level customer service in a community-based outpatient setting, addressing, and resolving complex issues is required.
- Ability to communicate effectively in both oral and written communications.
- Polite and confident and patient demeanor.
- Ability in multi-tasking and time management
- Aptitude in resolving issues with a customer-focused orientation.
Job Summary
Full Time
$32k-39k (estimate)
06/14/2024
06/27/2024
community-healthnet.com
ERIE, PA
25 - 50
1986
Private
VERINICA WYGNT
$5M - $10M
Ambulatory Healthcare Services
Related Companies
The following is the career advancement route for Patient Concierge positions, which can be used as a reference in future career path planning. As a Patient Concierge, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Concierge. You can explore the career advancement for a Patient Concierge below and select your interested title to get hiring information.
