Automated Health Systems, a dynamic and entrepreneurial healthcare company, is looking to hire an IT support professional to join its team in the Baltimore, MD area.
Benefits:

• Health/dental/vision/supplemental insurance/401(k)/Paid Time Off
• Comprehensive and ongoing training
• Employee Wellness Program
• Strong company culture with career growth opportunities

As an IT Technical Support Specialist, you will be responsible for providing technical set-up and support (via chat, email or phone) for employees in a call center environment.

JOB REQUIREMENTS
Qualifications for the position include:

• Minimum two to three years’ experience in a Help Desk support role required.
• Hands-on knowledge of Microsoft Windows client and server products and network infrastructure required.
• Solid knowledge of Microsoft Office suite and Windows for end user application support required; ability to run reports to diagnose system errors and issues.
• Must have strong work ethic and problem-solving skills, good verbal and written communication skills, and excellent customer service with ability to multitask and manage Help Desk tickets in a timely manner.
• Associate degree in Computer Science or related field preferred; A certification preferred.

AHS is an Equal Opportunity Employer. Please visit our website for more information: www.automated-health.com/careers
“The Enlightened Choice in Health Service Management”

Job Type: Full-time

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person