3 Jobs in El Dorado, AR
El Dorado Public Schools is Hiring an IT Support Specialist Near El Dorado, AR
Reports to: Technology Director
Wage/Hour Status: Non-exempt
Length of Contract: 249
Salary: $39,492 - $54,492
Primary PurposeThe IT Support Specialist will oversee and maintain the computer hardware and software systems throughout the El Dorado School District. In this role, they will provide technical support to staff, teachers and students by prioritizing and escalating help desk requests. In addition to troubleshooting network and hardware issues, they will configure new devices such as Windows, Mac, ChormeOS, and/or Chromebooks.
QualificationsEducation/Certification:
- Associate's or Bachelor’s Degree required; Information Technology, Computer Science or related field preferred
- CompTIA A certification preferred
- Strong interpersonal communication skills (written and verbal)
- Exceptional organization, time management and prioritization skills
- Ability to communicate effectively
- Ability to organize information
- Ability to work under pressure and multi-task
- Ability to stoop, kneel, crouch, or crawl; ability to lift at least 50 pounds
- Assists with the setup, configuration, and installation of devices, equipment, software, printers and other peripherals
- Provides on-site technology support to teachers, administrators and students
- Document the processes, procedures, changes, revisions and activities in the ticketing system
- Plans and Installs of new and existing workstations for students and teacher
- Provides superior customer service; pay attention to customer’s descriptions of computer problems, and help solve the issues, walk customers through the recommended problem-solving steps
- Train users to work with new computer hardware or software
- Provide other team members and managers information
- Troubleshoot technological issues and solve problems quickly to ensure our business operations run smoothly
- Perform regular maintenance for our phone systems, computer systems, computers, printers, network systems, and any other technical equipment
- Administer new user accounts, work email addresses, and access levels to new employees to ensure they have everything they need to work efficiently
Physical DemandsMust be able to stand for sustained periods of time
Means of transportation required to work technology tickets in all district buildings throughout El Dorado
Job Summary
Full Time
Elementary & Secondary Education
$66k-81k (estimate)
05/19/2024
07/04/2024
eldoradoschools.org
EL DORADO, KS
500 - 1,000
Private
SUE GIVENS
$5M - $10M
Elementary & Secondary Education
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The job skills required for IT Support Specialist include Computer Science, Time Management, Communicates Effectively, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Specialist positions, which can be used as a reference in future career path planning. As an IT Support Specialist, it can be promoted into senior positions as an Information Technology Auditor Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Specialist. You can explore the career advancement for an IT Support Specialist below and select your interested title to get hiring information.
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Quotes from people on IT Support Specialist job description and responsibilities
IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Specialist jobs
Employers usually prefer to hire IT support specialists with some sort of formal college education even though training requirements can vary.
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Some employers may accept IT support specialists without formal education who have computer experience and certification.
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Learn about the job description and duties, and read the requirements to start a career as a IT support specialist.
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To have a successful career as a IT support specialist, there are certain skills that hiring managers know to look for, and you must learn it.
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Successful technical support specialists possess common characteristics and aptitudes.
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Step 3: View the best colleges and universities for IT Support Specialist.
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