5 Jobs in East Syracuse, NY
TURNKEY TECHNOLOGIES INC is Hiring a Network Support Technician Near East Syracuse, NY
- 401(k) matching
- Free food & snacks
- Health insurance
- Paid time off
- Parental leave
Position:
As a Network Support Technician you will be a member of a team that supports incoming requests, manages ticket queues and works with clients over the phone, and occasionally in person, to provide outstanding technical support in an ever changing network environment.
Duties:
This position will include the following duties at a minimum:
- Manage tickets using our ticketing system (TK-Tracker2)
- Manage endpoints
- Remote support
- Monitoring
- Reporting
- Support
- Backup monitoring of systems and networks
- Workstation & laptop support
- Phone configurations and support
- Antivirus system management
- Internet install and support
- TurnKey TV and Music system support
- Firewall support and updates
- TurnKey wireless network support
- On call rotation
- Makes follow up calls as required ensuring customer satisfaction.
- Assists in installing, designing, configuring, and maintaining system hardware and software; analyzes, troubleshoots and tracks the nature and resolution of problems.
- Occasional travel may required.
- Occasional overtime hours may be required.
- Certifications are helpful.
Working in technical support is preferred, however, if you have the ability, integrity and capacity to join our team we are willing to hire and train you for success.
- Candidate must have the ability to lift 70 pound, use a ladder, and kneel.
- Candidate must have the ability to multitask
- Candidate must be able to work as part of a team
- Candidate must be able to work in a flexible and growing environment
- Candidate must be able to communicate to customers with various levels of technical knowledge
- Familiarity with Microsoft Windows and Microsoft Office
- Employer provides the following benefits
- Health Insurance
- 401K Retirement account with matching
- Paid Time Off
- Free Direct deposit of your checking
- Free membership at EMPOWER FCU
- Free Parking
Job Summary
Full Time
Durable Manufacturing
$64k-83k (estimate)
05/22/2024
07/20/2024
turnkeytechnologies.net
SALISBURY, NC
100 - 200
Private
TONY WARD
$10M - $50M
Durable Manufacturing
Related Companies
The job skills required for Network Support Technician include Network Support, Technical Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Network Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Network Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Network Support Technician positions, which can be used as a reference in future career path planning. As a Network Support Technician, it can be promoted into senior positions as a Network Control Technician II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Network Support Technician. You can explore the career advancement for a Network Support Technician below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
