DUMAC BUSINESS SYSTEMS INC Jobs

DUMAC BUSINESS SYSTEMS INC

EAST SYRACUSE, NY | 284 followers

DUMAC BUSINESS SYSTEMS INC Overview

WEBSITE dumac.com
HEADQUARTERS EAST SYRACUSE, NY
SIZE 200 - 500
FOUNDED 1952
CEO DAVID MC CARTHY
REVENUE $50M - $200M
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About DUMAC BUSINESS SYSTEMS INC

DUMAC is a leading solutions provider connecting point-of-sale software, hardware, and equipment through professional services for the grocery/supermarket and the convenience fuel retail industries. An NCR Platinum Preferred Channel Partner, DUMAC provides connected commerce technology solutions for your store! DUMAC is committed to delivering unsurpassed customer support. We are passionate about helping business leaders drive profits and accelerate growth. DUMAC's professional services team works with you from the onset to understand and develop sound business and financial cases for proposed... commerce technology solutions. We partner with you to provide you with the best fit and to future-proof your technology for growth and deliver complete, customized end-to-end solutions for your store. DUMAC is committed to delivering unsurpassed customer support. We are passionate about helping business leaders of small mid-sized companies accelerate growth and take their companies to the next level. As a third-generation, family-owned and operated business, DUMAC has grown since our inception in 1952 and operates from corporate offices in Syracuse, NY with branch offices in Massachusetts and Oklahoma. DUMAC employs 200 team members living in 27 states with over 75% of our team dedicated to customer service and support. We hold a strong belief that we treat our customers as our partners. Our philosophy is the baseline of our business, as we take a consultative approach to each project and implementation. We strive to treat each of our customers as though you are our only customer to ensure the best outcome, service, and support. We believe in our corporate responsibility and are committed to living our core values. More
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Field Service Technician I - Portland, ME at DUMAC BUSINESS SYSTEMS INC

East Syracuse, NY | Full Time
$45k-56k (estimate)
11 Months Ago
Who You Are. The Field Service Technician Level I will provide technical support for onsite customers across various Point of Sale (POS) platforms and is accountable for a specific territory and customers by providing industry leading service. This position will also be responsible for maintaining the DUMAC vehicle and local inventory levels. Additionally, this position requires after hours and weekend work flexibility for an on-call rotation. . ...

Payroll & HR Administrator at DUMAC BUSINESS SYSTEMS INC

East Syracuse, NY | Full Time
$50k-61k (estimate)
0 Months Ago
Who You Are. The Payroll & HR Administrator is responsible for all stages of the payroll process, assists with benefit management and implementation of policies and procedures in accordance with Federal, State, and Local laws. This position will also assist in the following areas: talent acquisition, onboarding, leave of absence, worker’s compensation, training and development, safety, performance management, and employment law compliance. . What...

Analyst, Help Desk Level I (Location Flexible) at DUMAC BUSINESS SYSTEMS INC

East Syracuse, NY | Full Time
$69k-84k (estimate)
6 Months Ago
Who You Are. As a Help Desk Analyst, you will work directly with customers over the phone & email to coordinate and complete the implementation and support of cutting-edge and legacy vertical applications in point-of-sale technology. ensuring all facets of system (hardware, software, networking, etc.) are functioning prior to turning system over to the training team. . What You'll Do. Answer live calls from customers in a fast-paced environment. ...

Analyst, Help Desk Level I (Syracuse, NY) at DUMAC BUSINESS SYSTEMS INC

East Syracuse, NY | Full Time
$69k-84k (estimate)
6 Months Ago
Who You Are. As a Help Desk Analyst, you will work directly with customers over the phone & email to coordinate and complete the implementation and support of cutting-edge and legacy vertical applications in point-of-sale technology. ensuring all facets of system (hardware, software, networking, etc.) are functioning prior to turning system over to the training team. . What You'll Do. Answer live calls from customers in a fast-paced environment. ...

Field Service Technician I - New Haven, CT at DUMAC BUSINESS SYSTEMS INC

East Syracuse, NY | Full Time
$45k-56k (estimate)
5 Months Ago
Who You Are. The Field Service Technician Level I will provide technical support for onsite customers across various Point of Sale (POS) platforms and is accountable for a specific territory and customers by providing industry leading service. This position will also be responsible for maintaining the DUMAC vehicle and local inventory levels. Additionally, this position requires after hours and weekend work flexibility. This position will work pr...

Technical Account Representative I at DUMAC BUSINESS SYSTEMS INC

East Syracuse, NY | Full Time
$70k-88k (estimate)
5 Months Ago
Who You Are. The Technical Account Representative performs both office, field work, and support to configure Point of Sale (POS) databases. This role has knowledge of Point of Sale (POS) supported software, applications, processes, installation, and training. Additionally, this role provides support by troubleshooting escalation calls for both internal employees and DUMAC customers. The Technical Account Representative will successfully aid in co...

Account Manager (Location Flexible) at DUMAC BUSINESS SYSTEMS INC

East Syracuse, NY | Full Time
$92k-126k (estimate)
9 Months Ago
This is a proactive recruitment posting. While we may not have any current open positions for this role, we are always open to meeting new talent. . Who You Are. As a Sales, Account Manager you will be responsible for prospecting and expanding the customer base within assigned region and vertical. This role provides sales consultation, support, and management of customer activity involving the hardware and software products and services with prim...

Sales, Inside Account Manager at DUMAC BUSINESS SYSTEMS INC

East Syracuse, NY | Full Time
$57k-76k (estimate)
11 Months Ago
Who You Are. Through primarily heavy outbound telephone interaction, the Inside Sales Account Manager will sell within an assigned geography or product offering to new and identified existing valued customers to educate and qualify the right products, solutions or services for their specific needs. Occasionally working with the Technical Account Representatives, technicians, supplier partners, engineers, and other DUMAC resources, the Inside Sale...
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