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Job Summary: We are seeking a highly organized and customer-focused individual to join our team as a Front Desk Manager. As the Front Desk Manager, you will be responsible for overseeing all front desk operations and ensuring exceptional guest experiences. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you. Duties: - Manage all aspects of the front desk operations, including check-in/check-out procedures, guest inquiries, and reservations - Train and supervise front desk staff to ensure excellent customer service - Maintain a professional and welcoming atmosphere at the front desk - Handle guest complaints or concerns in a timely and efficient manner - Coordinate with other departments to ensure smooth operations and guest satisfaction - Oversee night audit procedures and ensure accuracy of financial transactions - Monitor and maintain inventory of office supplies and guest amenities - Utilize phone systems and other communication tools effectively - Assist with administrative tasks as needed Experience: - Previous experience in hotel management or front desk operations is preferred - Strong knowledge of hospitality industry practices and procedures - Excellent communication and interpersonal skills - Bilingual proficiency is a plus - Ability to handle difficult situations with professionalism and poise - Familiarity with night audit procedures is desirable - Proficient in using computer systems for reservations and guest services At our company, we value our employees' contributions and offer competitive benefits packages. Join our team today to be part of a dynamic hospitality environment. Note: All positions must be paid, including internship positions.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
Schedule:
Work setting:
Ability to Relocate:
Work Location: In person
Full Time
$46k-61k (estimate)
05/05/2024
08/30/2024
The job skills required for Front Desk Manager include Guest Service, Customer Service, Computer Systems, Hospitality Industry, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Manager. Select any job title you are interested in and start to search job requirements.