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The IT Support Technician II is a tier 2 position that supports all computer-related functions within the Colorado Judicial Branch. The IT Support Technician II performs a variety of duties including, but not limited to, computer troubleshooting in an office environment that includes desktop/portable and remote devices, all peripheral devices, application and enterprise system support; troubleshooting all computer hardware and software issues; performs computer repairs; installation and configuration of standard business software, as well as custom court related software. This position assists customers and peer groups with troubleshooting application and hardware installations. Has accountability for ITS computing services and equipment. Duties include scheduling and assigning work, customer service, testing and quality control.
To perform this job successfully, an individual must be able to satisfactorily perform each of the role’s essential functions. The requirements listed in the official job description are representative of the knowledge, skill, ability, physical and environmental conditions required of the employee on the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Alternative Minimum Education Requirements:
Graduation from an accredited college or university with a bachelor's degree and one year of professional computer/IT technical support experience.
OR
Three years of professional computer/IT technical support experience.
This waiver does not change the requirements as a condition of hire or continued employment as outlined in the job posting.
***The technician in this position will be required to travel and support staff in multiple locations. Support locations include Fairplay, Georgetown, Breckenridge, Leadville and Eagle. The technician's main office may be based in either Breckenridge or Eagle.***
HOW TO APPLY:
Full Time
$51k-63k (estimate)
05/06/2024
07/04/2024
The job skills required for IT Support Technician II include Troubleshooting, Customer Service, IT Support, Technical Support, Computer Science, Computer Hardware, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Technician II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Technician II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Technician II positions, which can be used as a reference in future career path planning. As an IT Support Technician II, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Technician II. You can explore the career advancement for an IT Support Technician II below and select your interested title to get hiring information.