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Robert Half
Eagan, TN | Other
$71k-94k (estimate)
3 Weeks Ago
Robert Half
Eagan, TN | Other
$43k-54k (estimate)
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Robert Half
Eagan, TN | Other
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Robert Half
Eagan, TN | Other
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Robert Half
Eagan, TN | Other
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9 Months Ago
Caliber Holdings
Eagan, TN | Full Time
$46k-60k (estimate)
5 Months Ago
Technical Support Specialist
Robert Half Eagan, TN
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$71k-94k (estimate)
Other 3 Weeks Ago
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Robert Half is Hiring a Technical Support Specialist Near Eagan, TN

We are currently seeking a dedicated, technologically savvy individual with a strong technical aptitude to fill a Technical Support Specialist position within our team. The successful candidate will be tasked with providing professional, accurate, courteous, and efficient technical support to our customers, both via phone and email. Responsibilities:Manage customer inquiries, comments, and complaints in a timely manner.Provide accurate consultation services to callers seeking assistance with repair part numbers.Apply technical expertise to match customer needs with suitable options within our equipment range.Develop a working knowledge of the features and functions of our product range to better serve customers.Communicate effectively and precisely with customers to understand the queries and recommend solutions.Redirect complex or difficult calls to your supervisor or more experienced staff.Ensure customer satisfaction by offering excellent customer service and resolving all issues promptly and professionally.Collaborate with internal teams to increase overall efficiency and ensure a high level of customer support.Interested candidates should contact Sally Lander at 612.249.0254 or sally.lander@roberthalf.co(m).

Job Summary

JOB TYPE

Other

SALARY

$71k-94k (estimate)

POST DATE

05/25/2024

EXPIRATION DATE

06/28/2024

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The job skills required for Technical Support Specialist include Technical Support, Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Technical Support Specialist positions, which can be used as a reference in future career path planning. As a Technical Support Specialist, it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist. You can explore the career advancement for a Technical Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Technical Support Specialist job description and responsibilities

Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.

02/25/2022: Altoona, PA

Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.

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Technical support roles are primarily office based, and email/phone are the most popular ways to communicate with customers.

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A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.

03/02/2022: Portsmouth, NH

Technical support specialists provide computer support for organizations or businesses.

02/15/2022: Albany, GA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technical Support Specialist jobs

The minimum education requirement for a technical support specialist role can vary from position to position.

01/23/2022: San Antonio, TX

Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.

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To become tech support, at minimum, an associate degree or certification with on-the-job training.

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Trains customers on how to use hardware and software.

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Be an Oracle Certified Associate.

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Step 3: View the best colleges and universities for Technical Support Specialist.

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