Elevate Your Career as a Community Relations Director
Are you a dynamic and passionate professional with a knack for building meaningful connections? Our Independent/Assisted Living Campus is on the lookout for a motivated Community Relations Director to take charge of developing, marketing, and growing our resident census. If you thrive in a fast-paced environment, possess excellent communication skills, and are dedicated to making a positive impact on the lives of prospective residents and their families, this is the role for you.
Reports to: General Manager
Collaborates with: Marketing Director
Your Mission:
As the Community Relations Director, you will be instrumental in shaping the growth of our community by showcasing the unique benefits of our Independent/Assisted Living Campus to prospective residents and responsible parties. Your dynamic approach to marketing, selling, and providing vital information will drive interest and engagement, resulting in a thriving census and a positive impact on our residents' lives.
Key Responsibilities:

• Develop, implement, and evaluate the facility's admissions and marketing activities.
• Manage and analyze inquiries through tracking systems, adhering to corporate standards.
• Collaborate with the Director of Communications for press release ideas and public interest events.
• Submit weekly reports on admissions and marketing activities to the General Manager and RMD.
• Practice prudent fiscal management while monitoring the marketing budget.
• Organize community-based education seminars, lectures, and events.
• Advise facility leadership on public relations matters.
• Maintain a strong public relations program to benefit the facility and the community.
• Uphold HIPAA regulations to protect resident privacy.

Dynamic Marketing Approach:

• Utilize CRM systems and tools to manage referral sources and sales.
• Schedule and lead effective presentations, following up on leads from events and presentations.
• Manage both short and long-term inquiries to build relationships that lead to quality admissions.
• Qualify admissions clinically and financially, overseeing the process and documentation.
• Utilize the telephone and collateral materials effectively as sales tools.
• Develop, establish, and train a backup admission team.
• Assess team performance, discussing sales, inquiries, census, and marketing plans with leadership.
• Coordinate marketing efforts across the system to ensure a successful team approach to developing census.

Why Choose Us?

• Meaningful Impact: Make a real difference in the lives of prospective residents and their families.
• Collaborative Environment: Work alongside a dedicated team that values teamwork and communication.
• Personal Growth: Engage in ongoing training and development to expand your skill set.
• Budget Management: Develop prudent fiscal skills while managing the marketing budget.
• Community Building: Foster relationships and connections within the community.
• Adaptive Selling: Utilize various tools to effectively present benefits and empathize with customers.
• Team Empowerment: Train and monitor an admission team, ensuring efficient operations.
• Strategic Coordination: Collaborate with other entities within the system to achieve success.

Shape Our Community, Shape Your Future!
If you're ready to step into a role that allows you to utilize your skills, connect with others, and make a positive impact, apply now. Join us on a journey of dynamic growth, relationship-building, and community enrichment. Your role as a Community Relations Director awaits!
Salary/ Wage Range
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown.
Benefits:

• Dental Insurance
• Health Insurance
• Vision Insurance
• Disability Insurance
• Basic Term Life and AD&D Insurance & Voluntary Term Life and AD&D Insurance
• Wellness Program
• Paid Time Off
• 401(k)
• Accident coverage, Hospital Indemnity coverage, Critical Illness coverage, Legal and Credit coverage, Pet Insurance

We are committed to maintaining a diverse and inclusive workplace. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for our job opportunities.