AAA is hiring motivated individuals with automotive management experience to join our dynamic Car Care Repair Team! Successful candidates demonstrate a commitment to enhancing our Member Value by providing exceptional service and have the drive to succeed with an organization that supports and rewards excellence.

Primary Duties and Responsibilities:

• Maintain overall responsibility for service delivery, staff administration, facility appearance, purchasing, record keeping, inventory control, and other operational areas of the Car Care facility to meet or exceed projected net income as outlined in the annual budget. Effectively hire staff and schedule associates to meet changing business needs.
• Review necessary repairs with customers and associates and address questions or concerns, consistently monitor and assure high quality customer service is provided by associates on a daily basis.
• Develop external business relationships generating business for the Car Care facility and enhancing the AAA image in the community. Prepare weekly and monthly reports on the operations of the Car Care facility for review by management.
• Act as “Health & Safety” Officer for location. Manage safety and shop compliance issues to ensure conformity with OSHA and local laws. Prepare income and expense budgets and ensure strict adherence to budgetary guidelines. Ensure that the facility meets annual revenue and net income budgets and achieves budgeted sales.

Minimum Qualifications:

• Associates Degree or equivalent.
• Six years’ experience in the automotive industry, or equivalent, including three years in a management role.
• Ability to read and interpret financial data and reports.
• National Institute of Automotive Service Excellence (ASE) certification as a “Master Automotive Technician” preferred.
• Must possess and maintain a valid operator’s license, five (5) years driving experience with an excellent record and the ability to operate both automatic and manual transmissions on passenger vehicles and light and medium duty trucks.
• Advanced knowledge and ability to work with PC-based (Microsoft Office Suite, Word, Excel) and automotive computer equipment and software applications.

To the qualified candidate, we offer:

• A competitive salary of up to $75,000/year, depending on experience.
• A Monthly incentive plan where you can earn up to 10% of Budgeted Financial Goals.
• Comprehensive benefit package including Paid Time Off during the first year, 401(k) plan with a company match up to 7% , Medical, Dental, Prescription, and Vision Coverage, Tuition Reimbursement, Life Insurance, Flexible Spending Accounts, and a free AAA Membership to highlight a few of the offerings.
• Our CCIT stores are AAA owned and operated. AAA Mid-Atlantic serves a large membership base and exemplifies the trusted AAA Brand. There is plenty of business year round.

AAA Club Alliance (ACA) is an equal opportunity employer.

Our investment in Diversity, Equity, and Inclusion:

At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color , gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.

Job Category:
Car Care

Job Type: Full-time

Pay: Up to $75,000.00 per year

Shift:

• Day shift

Weekly day range:

• Weekends as needed

Ability to Relocate:

• Dover, DE 19904: Relocate before starting work (Required)

Work Location: In person