Are you looking for a challenge? A position where you will learn something new every day, solve problems, and troubleshoot issues on the fly? Rocky Mountain Car Wash is seeking a full-time Site Manager for our Douglas location! We are looking for a leader who takes pride in their work and is capable of encouraging and developing a team. We encourage those who can foster a positive work environment and who show up every day ready for the challenge to apply!

This role is defined by our company’s CORE VALUES of “RAISE THE EXPECTATIONS”:

• R espect: Displaying the deepest respect for ourselves, for our customers, and for our facilities
• A ccountability: We own our mistakes and take ownership of our actions. “Take the blame, pass the praise”.
• I ntegrity: Our customers and team trust us because we are honest and take pride in our work.
• S ervice:In everything we do, great hospitality and service comes first.
• E xcellence: Our excellence is displayed by our work ethic, cleanliness, drive for self-improvement, and high quality product.
• T eamwork: Within our teams we serve each other, respect one another, and encourage the best behavior from everyone.
• H umility: We conduct ourselves without arrogance or pride.
• E nthusiasm: We carry an infectious state of positivity and enthusiasm when fulfilling our duties.

Benefits include

• paid time off
• three paid holidays
• flexible hours and schedule
• monthly profit sharing bonuses
• longevity bonuses at 6 months and every year ($750 your first year, increases every year)
• company paid health insurance, and group dental and vision insurance.

Why should you join our company? We provide a team focused culture and care about our people. Hard workers are always rewarded! We provide a career-building environment and always look to promote our team members. We have even created positions within our company based on an individual's strengths to ensure they have opportunity to grow in their career. We are a growing company, adding a new location every year, and there is always room for all our team members to join us in our growth.

The position of a Site Manager is to develop and maintain a team of people who are able to provide good customer service to ALL customers in a clean, safe, friendly, fast-paced environment. It is the Site Manager's goal to achieve a good experience for the customer through the management of customer service; maintained equipment and well trained and developed Customer Service Attendants.

Essential functions:

• Monitor and control chemicals daily and monthly. Troubleshoot any issues that arise with chemical/soap usage.
• Conduct daily preventive maintenance according to scheduling to prevent equipment downtime as much as possible.
• Conduct initial and periodic checks throughout the day on all equipment. Perform cleaning procedures of equipment daily
• Conduct equipment repairs proactively and troubleshoot problems quickly. Work with company technician when necessary.
• Review all equipment updates and maintain service records.
• Continue to improve knowledge of all equipment.
• Collect and handle cash deposit in a safe and accurate manner.
• Provide guidance and motivation to staff to increase unlimited monthly membership sales.
• Maximize flow of vehicles being washed through training and standards of performance.
• Be aware of any vehicles entering the wash with damages or extremely dirty, address the issue and prevent any further damages or dissatisfaction of wash due to already damaged or extremely dirty vehicles.
• Increase car counts, revenue per car, vending sales, and monthly membership base.
• Greet and interact with all customers.
• Handle customer inquiries, complaints, and compliments in a positive and friendly manner.
• Maintain a clean and safe environment.
• Ensure that all reports and data are completed accurately and submitted to the home office on time.
• Ensure company policies and procedures are adhered to.
• Attend and excel at all training programs, internal and external.

Work Remotely

• No

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• On call
• Overtime
• Weekends as needed

Experience:

• Mechanical knowledge: 1 year (Preferred)
• Management: 2 years (Preferred)
• Customer service: 2 years (Preferred)

Work Location: In person