11 Jobs in Diamond, CA
TEKsystems is Hiring a Call center representative Near Diamond, CA
The Call Center Representative is responsible for ensuring all incominghomeowner, lender, and third-party calls, consistently receive professional,
courteous, accurate and timely responses to inquiries regarding property taxmatters, initiating and following up on appropriate task research when necessary.
InboundCalls
- Processes a high volume of incoming routine calls.
- Provides responsive assistance to homeowner, lender, and third-party calls regarding various tax inquiries for outsourced customers at first resolution.
- Responds to customer calls and / or email requests to provide assistance as needed to address questions or concerns.
- Communicates status of assignments to the Lead or Supervisor.
Tax Research
- Initiates task research for tax liens / sales, delinquent taxes, duplicate tax payments and proof of payment in response to homeowner inquiry.
- Notates tax bill correspondence received from homeowner on lender system and forward to the appropriate processing team.
- Calls back homeowner as necessary, once research is complete.
Teamwork
- Ensures customer SLA’s are maintained.
- This position will perform other duties as assigned based on the needs of the department.
About TEKsystems :
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Last updated : 2024-05-20
Job Summary
Full Time
Business Services
$49k-62k (estimate)
05/21/2024
08/19/2024
teksystems.com
HANOVER, MD
1,000 - 3,000
1983
Private
JAY ALVATHER
$3B - $5B
Business Services
Related Companies
About TEKsystems
TEKsystems is an IT consulting firm that offers DevOps, cloud enablement, data analytics and cybersecurity services to businesses.
The job skills required for Call center representative include Call Center, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call center representative positions, which can be used as a reference in future career path planning. As a Call center representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center representative. You can explore the career advancement for a Call center representative below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
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Step 3: View the best colleges and universities for Call Center Representative.
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