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Who Are We?
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years.
Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country.
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role;
the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$65,700.00 - $108,400.00
Target Openings
What Is the Opportunity?
Under general supervision, manage Workers' Compensation claims with lost time to conclusion and negotiate settlements where appropriate to resolve claims.
Coordinate medical and indemnity position of the claim with a Medical Case Manager.
Independently handles assigned claims of low to moderate complexity where
Wage loss and the expectation is a return to work to modified or full duty or obtain MMI with no RTW.
There are no litigated issues or minor to moderate litigated issues.
The claim may involve minor sprains / minor to moderate surgery.
The Injured worker is working modified duty and receiving ongoing medical treatment.
The injured worker has returned to work, reached Maximum Medical Improvement (MMI) and is receiving PPD benefits. File will close as soon as the PPD is paid out.
Independently handles all assigned claims up to and including most complex where
Injured worker (IW) remains out of work and unlikely to return to position. Employer is unable to accommodate the restrictions.
The claim involves moderate to complex litigation issues
IW has returned to work, reached Maximum Medical Improvement (MMI), and has PPD. File litigated to dispute the permanency rating and / or causality.
IW has been released to work with permanent restrictions and job is no longer available. IW is receiving Vocational Rehabilitation.
Claims that have been reopened for additional medical treatment on more complex files.
Injuries may involve one or multiple back, shoulder or knee surgeries, knee replacements, claims involving moderate to complex offsets, permanent restrictions and / or fatalities.
Claims on which a settlement should be considered.
This position is hybrid (3 days in the Diamond Bar, CA location, 2 days remote), so candidates must live within a commutable distance of Diamond Bar, CA.
What Will You Do?
Achieve a positive end result by returning injured party to work and coordinating the appropriate medical treatment in collaboration with internal nurse resources where appropriate.
Develop strategies to manage losses involving issues of statutory benefit entitlement, medical diagnoses, Medicare Set Aside to achieve resolution through the best possible outcome.
Work in collaboration with specialty resources (i.e. medical and legal) to proactively pursue claim resolution opportunities, (i.
e. return to work, structured settlement, and discontinuation of benefits through litigation).
Understand and apply Medicare Set Asides and allocations.
Negotiate settlement of claims within designated authority. May use structured settlement / annuity as appropriate for the jurisdiction.
Apply deep technical expertise to assist in the resolution of highly complex claims. Mentor other Claim Professionals
Act as technical resource to others. Engage specialty resources as needed.
Performs other assigned duties which may include : Applies deep technical / subject matter expertise to assist in the resolution of complex claims.
Acts as an independent mentor to other Claim Professionals. May be dedicated to and apply skills necessary to manage special account relationships (sensitive or complex).
May primarily manage a specialized inventory of Workers' Compensation claims.
Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.
What Will Our Ideal Candidate Have?
identifies cause / effect relationships; and explores alternative solutions that support sound decision-making.
Communication : Expresses, summarizes and records thoughts clearly and concisely orally and in writing by applying proper content, format, sentence structure, grammar, language and terminology.
Ability to effectively present file resolution to internal and / or external stakeholders.
Demonstrate a clear understanding and ability to work within jurisdictional parameters within their assigned state.
What is a Must Have?
What Is in It for You?
If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account.
You are also eligible for a Pension Plan that is 100% funded by Travelers.
In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs.
Through Life Balance, you're eligible for five free counseling sessions with a licensed therapist.
Volunteer Encouragement : We have a deep commitment to the communities we serve and encourage our employees to get involved.
Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve.
We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit http : / / careers.travelers.com / life-at-travelers / benefits / .
Last updated : 2024-03-22
Full Time
Insurance
$47k-60k (estimate)
03/24/2024
05/29/2024
LONDON
200 - 500
1970
PAUL HOWARD EDDY
$200M - $500M
Insurance
The job skills required for Claim representative include Customer Service, Claim Handling, Commitment, Futures, Health Insurance, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Claim representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Claim representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Claim representative positions, which can be used as a reference in future career path planning. As a Claim representative, it can be promoted into senior positions as a Claims Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Claim representative. You can explore the career advancement for a Claim representative below and select your interested title to get hiring information.