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Who Are We?
Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years.
Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Claim
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country.
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role;
the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$56, - $93,
Target Openings
What Is the Opportunity?
This position is responsible for handling moderate to complex Personal and Business Insurance Auto Damage claims as well as low complexity Bodily Injury Liability claims from the first notice of loss through resolution / settlement and payment process.
T his may include applying laws and statutes for multiple state jurisdictions. Claim types include multi-vehicle (2 or more cars) with unclear liability as well as low complexity / minor Bodily Injury claims.
Will also handle more complex Auto Damage claims such as non-owned vehicles, fire / theft, and potential fraud as well as non-auto, property related damage.
Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations.
What Will You Do?
Fulfills specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC).
Verifies the benefits available, the injured party's eligibility and the applicable coverage limits. Addresses proper application of any deductibles, co-insurance, coverage limits, etc.
Confirms priority of coverage ( primary, secondary, concurrent) and takes into consideration issues such as Social Security, Workers Compensation or others relevant to the jurisdiction.
This may also include investigation of wage loss and essential services claims. Takes recorded statements as necessary.
Recognizes and requests appropriate inspection type based on the details of the loss and coordinate the appraisal process.
Maintains oversight of the repair process and ensures appropriate expense handling.
On specified claims, evaluates medical treatment based on the nature and extent of injury, mechanism of injury, type of treatment received or anticipated.
May need to verify wage loss claims. Ensure proper payment of third party injury claims.
As appropriate, writes denial letters, Reservation of Rights and other necessary correspondence to insureds and claimants.
Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.
Perform other duties as assigned.
What Will Our Ideal Candidate Have?
What is a Must Have?
What Is in It for You?
If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account.
You are also eligible for a Pension Plan that is 100% funded by Travelers.
In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement : We have a deep commitment to the communities we serve and encourage our employees to get involved.
Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve.
We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.
Last updated : 2024-05-16
Full Time
Insurance
$47k-60k (estimate)
05/18/2024
08/17/2024
kieranworks.com
Hartford, CT
<25
Insurance
The job skills required for Claim representative include Decision Making, Claim Handling, Written Communication, Subrogation, Commitment, Analysis, etc. Having related job skills and expertise will give you an advantage when applying to be a Claim representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Claim representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Claim representative positions, which can be used as a reference in future career path planning. As a Claim representative, it can be promoted into senior positions as a Claims Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Claim representative. You can explore the career advancement for a Claim representative below and select your interested title to get hiring information.