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Position: Patient Access Representative
Location: Onsite
Duration: 6-8 weeks
Start Date: ASAP
Position Summary: Provides support in lead capacity for technical and administrative activities. Assists with training staff and serves as resource for staff related to complex situations.
Receive inbound contacts (calls, emails, faxes, etc.) from patients and physicians requesting services within the hospital system. Coordinate complex appointment scheduling linking consults, procedures and ancillary services required for specialty and multiple sub-specialties with the department, maintaining patient demographic and insurance pre-registration information in multiple scheduling systems (Salesforce CRM, EPIC). Has excellent grasp of specialty and progressive knowledge of multiple sub-specialties within the department. May require referral tracking and handling of medical records. Provide patients with information on physicians, directions to locations and educational materials. Answer patients or physicians questions. Interviews callers to obtain full understanding of what information is being requested. Provide high quality customer service on every call. Promote teamwork and call center success. Responsible for satisfying the customer and maintaining the image of the health system.
Education: High school diploma or GED required. Bachelor’s degree preferred.
Work Experience: Requires a minimum of three years related medical office, hospital, medical call center or similar customer service environment including a comparable level of administrative experience in the military.
Job Types: Full-time, Contract
Healthcare setting:
Schedule:
Experience:
Ability to Commute:
Work Location: In person
Contractor | Full Time
IT Outsourcing & Consulting
$38k-46k (estimate)
06/05/2024
10/02/2024
medasource.com
Indianapolis, IN
200 - 500
IT Outsourcing & Consulting
The job skills required for Patient Access Representative include Customer Service, Scheduling, Appointment Scheduling, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Access Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Access Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Access Representative positions, which can be used as a reference in future career path planning. As a Patient Access Representative, it can be promoted into senior positions as a Patient Referral Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Access Representative. You can explore the career advancement for a Patient Access Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Access Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Access Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Access Representative job description and responsibilities
Patient access representatives perform a variety of tasks that support patient's arrival and discharge from medical facilities.
02/20/2022: Elkhart, IN
Because of the administrative tasks patient access representatives are responsible for, they must possess strong computer skills and effective communication.
01/10/2022: Tulsa, OK
Patient access representatives may pursue professional certification to showcase their skills and expertise, such as the Certified Patient Care Technician (CPCT) credential.
01/30/2022: New Britain, CT
Educating patients and their caregivers on hospital policies, admission and discharge procedures, visitation schedules and clinical protocols.
01/29/2022: Cincinnati, OH
Good people skills are helpful for a patient access representative, to communicate with patients and members of their care teams.
01/08/2022: Vincennes, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Access Representative jobs
Seek Out Hospitality Skills Training Opportunities.
02/11/2022: Buffalo, NY
Ensure Clarity of Expectations.
01/30/2022: Longview, TX
Listen, understand and take action.
01/24/2022: Longview, TX
Communicate as efficiently as possible.
01/24/2022: Killeen, TX
Because of the administrative tasks patient access representatives are responsible for, they must possess strong computer skills and effective communication.
12/14/2021: Gainesville, FL
Step 3: View the best colleges and universities for Patient Access Representative.