5 Jobs in Denver, CO
BURGEON IT SERVICES LLC is Hiring a Desktop support Near Denver, CO
Role : Desktop Support With EUC Experience
Location : Zuni, Denver, Colorado Onsite
Duration : long-term Contract
Rate : $30 / hr on C2C
Please share the resume by email aravind.r@burgeonits.net
Mandatory Skills : Hardware Support,
Hardware Support,
Depot Support, PC Imaging, PC Troubleshooting,
Repairs and replacement.
Qualifications and Education Requirements
A certificate or diploma from a technical college is a typical minimum requirement, but associate's and bachelor's degrees both exist in computer-related majors as well.
Good communication skills are essential for this role.
Preferred Skills
Minimum 5 years Hands on experience in the EUC and specially with L2 services that includes provide hardware support for Laptops, Desktops and all other PC parts and peripherals;
Strong windows knowledge and hands on and understanding of the Windows 10 / 7 OS and general Virtual Desktop Knowledge.
Should be HP Certified and have an understanding of ITIL processes including Incident Management, Service Request Fulfillment and working on Incident Management.
Prefer experienced working with ServiceNow and other ITSM tools and should understand the best practice of recording all customer transactions in incident / Request ticket worklogs.
Follow Incident and Service Request process and other work processes as provided by Operations Manager.
Provides support as trained, defined, instructed and managed by Ops Manager.
Coordinate OEMs such as Dell, HP for repairs as trained and defined by TechM.
Responsible for Depot services which includes but not limited to Shipping, Build, receiving of shipment, packing tasks.
Support Asset Management and Imaging team for completing the deliverables.
Utilize remote tools, as provided and trained by customer, when feasible.
Experience with MAC & Windows Server infrastructure & roles (AD, DHCP, DNS, DFS, CA, etc.)
Experience troubleshooting remote access tools (VPN) and general connectivity (LAN / WAN) issues
Experience with Video Conferencing Solutions (Skype, WebEx etc.) or like environment
Experience with Exchange & 3rd party email protection or like environment
Experience with Office365 Enterprise licensing and subscriptions or like environment
Experience with Hyperconverged Infrastructure (Nutanix, VMware, etc.) or like environment
Experience with Public Cloud Computing & Networking (Azure, AWS, Google, etc.) or like environment
Experience with Virtual Desktop Infrastructure (Citrix, HP Thin Client, etc.) or like environment
Thanks and warm regards
Aravind.R
US and Canadian IT recruiters)
Burgeon IT Services
Email ID :
aravind.r@burgeonits.net
Phone : 302-439-7239
Last updated : 2024-06-05
Job Summary
Full Time
$53k-66k (estimate)
06/07/2024
09/05/2024
burgeonits.com
Claymont, DE
50 - 100
Related Companies
The job skills required for Desktop support include Troubleshooting, Networking, Desktop Support, Communication Skills, VPN, Windows Servers, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop support positions, which can be used as a reference in future career path planning. As a Desktop support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop support. You can explore the career advancement for a Desktop support below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Step 3: View the best colleges and universities for Desktop Support.
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