Job description

Re-Bath is the leading bathroom remodeling company in central Illinois. We are looking for the right person to join our dedicated team of professionals as a full-time customer service representative. The qualified candidate will perform a variety of duties ranging from lead generation to clerical work while specializing in providing energetic and friendly customer service.

Responsibilities:

• Client Relationships: greet clients in the showroom, answer phones, qualify and schedule appointments for our sales team.
• Sales Support: prepare and maintain sales materials and contracts for Designers, assist with maintaining sales schedule.
• Assist the Operations team with rehash and outbound calling to past appointments.
• Perform other administrative duties as required.

Qualifications:

• Excellent customer service with an emphasis on phone skills – this is the biggest part of the job, and you need to excel at it.
• Attention to detail with outstanding organizational skills.
• Efficient PC and data entry skills.
• Ability to work well with others in a tight team environment.
• The desire to put customers first at all times!

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Experience:

• Customer support: 1 year (Required)
• Computer skills: 1 year (Required)
• Cold calling: 1 year (Preferred)

Language:

• English (Required)

Ability to Relocate:

• Decatur, IL 62523: Relocate before starting work (Required)

Work Location: In person