PURPOSE

This position is responsible for renting, increasing the customer base, and growing the equipment rental business.

POSITION SCOPE & RESPONSIBILITIES

• Coordinates and provides regular informative updates with the Branch Manager, General Manager, and Executive Team regarding the rental opportunity.
• Responsible for effectively communicating with customers via telephone, email, and additional communication methods.
• Responsible to produce incremental rental and sales revenue for Impact.
• Forecast/Report areas for expected growth opportunities in existing and new equipment markets to Branch Manager and General Manager.
• Work closely with Reeves Young field personnel to update accurate equipment rental durations, obtain a subcontractor list from each RY project and coordinate rentals to the projects with all contractors.
• The ability to learn different equipment models, attachments, and applications is an important part of the position.
• Open new rental accounts focused on external rental growth.
• Assist the Impact team with account collections.
• Drive sales of new and used equipment to external customers.
• Work and communicate timely, complete information with Impact staff ensuring exceptional customer service.
• Record pertinent customer, jobsite, and related information into the rental CRM software.
• Follow all safety policies and procedures established by Impact or, if more stringent, by the job site General Contractor.
• Maintain company provided truck in a clean, professional manner promoting the corporate Impact branding.

QUALIFICATIONS

• College Degree preferred not required.
• Exceptional relationship building skills are necessary.
• The ability to work in a fast-paced environment where multi-taking is required.
• Sense of Urgency with a desire to serve is essential.
• The ability to promote the Vision, Mission, and Values of Impact.

PHYSICAL REQUIREMENTS

• Must have physical stamina and strength to stand and walk for extended periods of time. 
• Must be able to engage in conversation with various groups including but not limited to clients and vendors.
• Must be able to travel frequently to attend meetings, presentations, and jobsites.
• Must be able to lift up to 75 lbs.
• Must be able to move around the office, retrieve files, and operate office equipment.
• Must be able to operate a computer and landline phone efficiently.