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Job Summary
Performs various duties within the Micro Market and vending machines, including but not limited to functionality and operation of machines, availability of products, money changing machines and payment kiosk, and ensuring maintenance upkeep of machines as required.
Sells general merchandise to customers exercising professional selling techniques, provides service which anticipates and exceeds customer expectations.
Operates a motor vehicle throughout the geographical area and on public roads in connection with performance of job duties
Duties and Responsibilities
Maintains Exchange owned machines and Micro markets daily. Inspects, replenishes products to include, but not limited to an assortment of various products such as sandwiches, cakes, pies, popcorn, salads, fruits, pastry, sodas, yogurt, laundry detergent, etc.
Ensures dates regarding product shelf-life for perishable items are adhered to, (e.g. documents the removal of expired food per the expiration dates of all food items, sanitizes areas, etc.
and that foods are not spoiled; removes aged foods or other merchandise from machines and or micro market.
Greets and engages customers in conversation for purposes of providing sales related assistance and opinion regarding available or sought after.
Assists customers in the selection of merchandise and suggests additional items to complement the customer's selections.
Ensures assigned areas are fully stocked, and merchandise is neatly arranged. Communicates with supervisor regarding stock additions, deletions, fast and slow selling merchandise, customer preferences, needs, problems, etc.
Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service, job performance, achievement of sales goals, etc.
Sets up and maintains prices and all Exchange branded visual programs in micro markets and where applicable, machines on items being sold;
maintains a current price list for products / merchandise sold in the micro market.
Makes settings and adjustments on food dispensing, liquid dispensing and coin changer units.
Collects money from vending machines, micro market kiosks, or other miscellaneous machines at locations according to established schedule.
As required, accompanies vending contractors, verifying cash taken from vendor owned machines. Ensures all information recorded during machine servicing is collected via computerized hand held devices, and manually records counts of products, and prepares Vending Machines Cash Collection Slip (SS / 411) by date, type of machine, name of attendant and cash meter readings for micro market locations not fully automated.
Clears coin jams and makes refunds at designated locations as required.
Receives bills from Cash Handling Clerk and purchases coins from Cashier's Cage Navy Exchange.
Communicates product-related information to customers knowledgeably and legibly.
Operates motor vehicle throughout the geographical area in connection with duties performed. Loads and unloads merchandise by hand or dolly;
insures that merchandise is protected from damage or bad weather. Prepares and maintains Daily Trip Report of all trips made.
Adheres to and / or coordinates preventive maintenance schedule (i.e. oil change, tune up, brakes, etc.) with designated NEX personnel accordingly.
Ensures to maintain proper level of fuel during the operation of the vehicle, and retains all receipt regarding refueling and / or maintenance.
Ensures interior of the vehicle is clean and free of all debris, and returned to designated parking area at end of work day.
Performs other related duties assigned.
PHYSICAL EFFORT :
Regularly lifts and transports moderately heavy objects weighing up to 40 lbs. occasionally handles heavier items with assistance or with material handling equipment.
Regular walking, bending, and reaching are required.
WORKING CONDITIONS :
Work is performed both inside and outside. Incumbent is occasionally exposed to bad weather conditions while loading and unloading vehicle.
Drives in all types of bad weather and is subject to cuts or bruises.
JOB REQUIREMENTS :
1. Must possess a valid state driver's license or a valid commercial driver's license (CDL).
2. Must possess the knowledge and skills necessary to operate a motor vehicle safely.
3. Must be able to pass appropriate background checks needed for the specific area of responsibility (e.g. Federal, DOD, Security Clearance, etc.).
4. Pass the GSA defensive driving course.
GENERAL EXPERIENCE
OR SUBSTITUTION OF EDUCATION FOR GENERAL EXPERIENCE
Half-year of academic study above the high school level may be substituted for each 6 months of general experience requirement.
AND SPECIALIZED EXPERIENCE
One year of progressively responsible experience that provides the applicant with knowledge and skills in the fundamentals of retail to include retail sales services vending store operations and warehouse etc.
Physical Requirements
Last updated : 2024-05-13
Full Time
Retail
$46k-60k (estimate)
05/15/2024
06/21/2024
mynavyexchange.com
VIRGINIA BEACH, VA
7,500 - 15,000
1946
ROBERT J BIANCHI
$1B - $3B
Retail
The Navy Exchange Service Command (NEXCOM) is a global organization with 14,000 associates. As a world-class retailer offering a range of products and services, we are proud to serve the best customers in the world - active duty military, retirees, reservists and their families. Our mission is to provide these customers quality goods and services at a savings and support Navy quality of life programs. Endless Opportunity: While NEXCOM has six different business lines, the majority of our employees work for the Navy Exchange retail locations, the Navy Lodge hotels, or at NEXCOM corporate headqu ...
arters. Working for NEXCOM offers a diverse range of opportunities and career paths for upward mobility or transition through training and experience into a new field of work. About Our Business Lines: Our six business lines are: Navy Exchange, Navy Lodge, Ship Store, Uniform Program Management Office (UPMO), Telecommunications Program Office (TPO) and Navy Clothing and Textile Research Facility (NCTRF). There are 300 Navy Exchange stores, 40 lodges, over 100 uniform shops along with an uniform mail order program and approximately 160 ship stores operated under our technical guidance providing sailors with a little bit of home across the world. We welcome applicants from both the civilian and armed services communities. Please visit us at www.NavyExchange.jobs to learn more about NEXCOM and view hundreds of openings around the world!
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The job skills required for Market associate include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Market associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Market associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Market associate positions, which can be used as a reference in future career path planning. As a Market associate, it can be promoted into senior positions as a Marketing Assistant II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Market associate. You can explore the career advancement for a Market associate below and select your interested title to get hiring information.