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· This position provides second level support in a MAC and/or PC computer based environment including troubleshooting and resolving problems and providing first-line customer service.
· This position provides support for PC and MAC computers and is responsible for the replacement of existing machines with the latest hardware and software platforms for MAC.
· This position also utilizes the latest MAC OS, Parallels and Bootcamp Virtual Machine Configurations, Safari/Firefox browser support along with support and installation of Microsoft Office for MAC.
· Provide first-line support in the event of PC or MAC software/hardware problems, mobile device, telecommunications, or audiovisual issues, including training and technical assistance to the end user as required.
· Primary Support for PC and MAC computers, perform MAC OS updates, help evaluate new MAC hardware and software systems implemented.
· Provide support for the telecommunication or audiovisual issues in various settings (Clinical, Research, General Business, Meetings).
· May Assist in the implementation of telecommunication and audiovisual systems.
· May provide production and post production video/slide show editing, splicing, sound track synchronizing and other related audio visual technical work.
Full Time
$58k-75k (estimate)
06/09/2024
06/22/2024
randstad.com
NUNGAMBAKKAM, TAMIL NADU
>50,000
1960
VISWANATH PUDUKKOD SUBRAMANIAN
$200M - $500M
Business Services
The following is the career advancement route for Desktop Support Technician positions, which can be used as a reference in future career path planning. As a Desktop Support Technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Technician. You can explore the career advancement for a Desktop Support Technician below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Technician job description and responsibilities
Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace.
02/23/2022: Florence, AL
Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.
03/02/2022: Rochester, NY
Perform upgrades and configuration of desktop and related peripherals.
02/19/2022: Durham, NC
Senior desktop support technicians are responsible for maintaining the customer relationship and communication tied to project-related activities.
02/06/2022: Ventura, CA
The Desktop Support Technician provides technical support of desktop and laptop computers, applications, and related technology.
01/23/2022: Vallejo, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Technician jobs
Earn bachelor's degree or equivalent.
01/30/2022: Omaha, NE
Gain experience with operating systems.
12/19/2021: Springfield, OH
Practice fixing common computer problems.
03/05/2022: Anderson, IN
Seek technical support positions.
01/21/2022: Santa Rosa, CA
TAKE A RELEVANT TRAINING PROGRAM.
03/02/2022: Minneapolis, MN
Step 3: View the best colleges and universities for Desktop Support Technician.