Description

Job Title: Room Attendant

Pay: $13.00 p/h

Location: Crystal River, FL

Reports to: Executive Housekeeper

FLSA Status: Non-Exempt

Job Summary

Cleans hotel guest rooms and/ or other assigned areas in a timely and organized manner to ensure guest satisfaction.

Only candidates that meet the below qualifications will be considered.

Job Responsibilities

• Cleans and services assigned guest rooms in a timely and organized manner according to procedures and standards.
• Notifies front desk when service is complete so rooms may be sold. Reports any room unable to be serviced within appropriate time standards to supervisor.
• Reports needed repairs of unsafe conditions to housekeeping leadership.
• Responds to requests from guests, supervisors or management in a timely and efficient manner.
• Maintains linen cart and supplies neat and organized to department standards.
• Maintains security of equipment, keys, and supplies issued each day.
• Reports lost and found articles to housekeeping leadership.
• Follows procedures for team cleaning and self-inspecting program.
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
• Provides a professional image at all times through appearance and dress.
• Ability to keep open and effective communication with fellow coworkers, other departments, and leadership
• Create a positive work environment by providing exceptional customer service to staff, members, and guests
• Ensure all cleaning, sanitation, and safety procedures meet and/or exceed Resort standards
• Sweep, scrub, floors and patios as needed.
• Empty waste baskets, clean ashtrays.
• Assist Housekeeping to maximize the efforts of the entire Housekeeping Department in order to ensure compliance with all standards of customer satisfaction, cleanliness, productivity and efficiency set by the Resort.
• Must be able to multi task and work well within departments.
• Ensure all cleaning supplies are put back into their proper place
• Follows company policies and procedures.
• Completes any additional duties assigned.

Qualifications

Qualifications

• Position requires full flexibility in scheduling to work AM/PM, weekends & holidays. Overtime may be required based on business needs.
• Thorough understanding of safety hazards and proper use of various cleaning and sanitizing solutions.
• Will be required to work with common household chemicals.
• Must have attention to detail, strong ability to multi-task, and time-management skills
• Previous housekeeping experience is preferred.
• Must have strong verbal and written communication skills
• High school diploma, GED, or equivalent is preferred
• Must be able to work alone with little or no supervision.
• Valid driver’s license required.

Physical Requirements

• Must be able to stand and walk for long periods of time
• Must be able to complete repetitive motions throughout shift such as lifting bending, twisting, climbing, etc.
• Must be able to lift, push, carry, and pull at least 50lbs.
• Exposure to various types of Florida weather conditions including: sunshine, heat, and rain.
• May regularly be exposed to fumes, airborne particles, and toxic/caustic chemicals

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Plantation on Crystal River is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement.

If you are interested in applying for employment with Plantation on Crystal River and need special assistance to apply for a posted position, please send an email to hr@KWIResorts.com.