Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

A Maintenance Assistant performs a variety of tasks to ensure facilities are clean and in good operating condition. Routine general maintenance and repair of the buildings, grounds, and equipment is a contributing factor to the safety and satisfaction of both guests and employees.

This job ensures that facilities are maintained at the company level standards and in compliance with regulatory requirements.

• Routinely performs maintenance inspections, checks, and daily rounds.
• Routinely performs a variety of entry-level maintenance tasks.
• Assists with preventive and corrective maintenance involving inspections and repairs.
• Communicates verbally via handheld radios and in person for repair calls, troubleshooting, and follow-up with employees and guests on repair status.
• Interacts with employees and guests including but not limited to answering questions and providing information about the local areas, hotel information, and general service interactions.
• Minimum age of 18 years to operate service vehicles and maintenance equipment.
• Valid Driver’s License (not revoked or suspended) with fewer than three moving violations.
• Must be able to lift 50 lbs. / 23kg.
• Must pass a pre-employment drug screening and will be a part of our random drug testing program.
• Minimum age of 18 years is required to reside in company housing, where available.
• Participates in HAP’s sustainability program, aka Sustain Alaska & the Yukon , and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.
• Participate in HAP’s safety culture to ensure a safe workplace for all team members and a safe vacation experience for all guests.
• Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
• Dedicated commitment to a diverse, equitable, and inclusive work environment.
• Must be eligible to work in the United States. Holland America-Princes s is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

Knowledge, Skills, & Abilities :

• Ability to organize and prioritize work, and maintain attention to time constraints, while working in a team or group environment.
• Ability to work in a fast-paced environment with multiple tasks and external influences.
• Ability to work independently with minimal supervision while achieving daily goals.
• Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.
• Ability to stand / walk / work on feet for a minimum of 8 hours per day.
• Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
• Reward for Referral Program
• Experience Of a lifetime!
• Rewards & Incentives
• Community Service
• Employee Activities
• Professional Growth

Last updated : 2024-05-29