3 Jobs in Conyers, GA
Elme Communities is Hiring a Service Manager Near Conyers, GA
SERVICE MANAGER
WHY WORK FOR ELME COMMUNITIES?
Elme Communities elevates the living experience for value-conscious renters. We are firm in our belief that eveCryone, regardless of income level, can take pride in the place they call home, enjoy consistently remarkable service, and a well-maintained community. With a focus on middle-income renters, and as part of this experience, compassionate customer service, respectful communication, timely, quality repairs, and swift, empathetic follow-through are at the heart of our customer journey. If this resonates with you, you might be a great addition to our growing team.
When you join our Service and Asset Preservation Team as a Service Manager, you are joining a dedicated team of professional tradespeople who take pride in ensuring the physical appearance, preventative maintenance, move-in readiness, and ongoing service needs of our apartment communities are a top priority. You are also joining a team committed to empowerment and long-term solutions. This means that you embrace the responsibility of recruiting and retaining the fields best and brightest and coaching them to achieve their full potential.
PRIMARY RESPONSIBILITIES:
Chief Problem Solver and Asset Preservation Leader
- Maintain and continuously elevate property operational and maintenance standards and service excellence.
- Ensure company standards are upheld through effective preventative maintenance programming and periodic property inspections.
- Assist with routine operations across the portfolio including staff coverage, ticket support, turn around support and renovation support.
- Work collaboratively with the property management team in communicating with all stakeholders and achieving operational goals.
- Partner with Community Manager and Regional Service Manager to contribute to the property budget and vendor management process.
- Collaborate with leadership team members on but limited to: maintenance projects, resident communications, maintenance and engineering best practices, competitive procurement.
- Coordinate with property management leadership on response for property emergencies.
Team leadership and development
- Be a positive role model and champion of company mission, vision and values.
- Support, motivate, and develop a high-performing team.
- Contribute to ongoing staff recruitment efforts and skill-building/learning initiatives.
- Ensure that policies, procedures, safety, and compliance expectations are met.
- Support and/or lead portfolio training efforts, including classes and mentorship.
- Ensure staff always operates within OSHA (Occupational Safety & Health Act) standards and company safety policies.
OUR IDEAL TEAM MEMBER:
- A proven track record of career progression in residential apartment maintenance, including leading maintenance teams.
- Well versed in all phases of HVAC and mechanical systems.
- Universal EPA/CFC Certification.
- Strong knowledge of preventive maintenance and life safety systems.
- Knowledge of MS Office (Excel and Word) required, as well as previous experience with industry specific management software, such as Yardi.
- Champions commitment to a culture of belonging through diversity, equity, inclusion & accessibility initiatives.
- Demonstrates resilience and commitment to deliver and be accountable for the results.
- Possess valid driver’s license and reliable personal transportation.
- Exposure to sustainability and environmentally conscious operational building practices.
- Must be able to be on call and return to property 24/7 in the event of life safety incidents.
- Believes in the value of teamwork, understanding that we finish stronger together.
HEALTH AND WELLNESS
We are committed to the mental, physical, and financial health and wellness of every Elme team member. Every employee is afforded competitive compensation and benefits with equitable access to growth and development! We respect the importance of healthy work-life integration. Our generous paid time off policy gives you the flexibility to recharge when you need it.
Elme Communities is an Equal Opportunity Employer. We welcome and support an inclusive workplace culture.
Job Summary
Full Time
$96k-122k (estimate)
04/27/2023
07/07/2024
The job skills required for Service Manager include Customer Service, Leadership, Coaching, HVAC, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
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The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
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The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
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Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
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Responsible for understanding each customer's expectations and delivering services as needed.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
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A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
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Experienced leader with proven record providing exceptional customer service operations.
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Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
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The service manager must also be able to work under stress besides handle stress.
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Step 3: View the best colleges and universities for Service Manager.
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