IT Director

Job Summary:

We are seeking a dynamic and experienced Director of Information Technology to lead our IT department. The ideal candidate will oversee all aspects of our organization's technology infrastructure and strategy.

Essential Job Duties and Responsibilities

•Manages the ERP implementation, rollout, and training liaising with the 3rd party integrator and the business to configure best practice standards.

•Leads all third-party and internal software applications from searches to ongoing contracts.

•Manages external MSP and provides support for systems and computer troubleshooting of all hardware/software, personal computer, printer, phone, and network issues for all locations.

•Leads a combination of MSP 3rd party labor and an internal regionally located IT support team.

•Manages the communication process and delivery for outage/emergency activity for the organization.

•Manages the procurement of all IT/Telecom computers, network equipment, and mobile devices.

•Manages all IT asset inventory with life cycles and refresh cycles.

•Provides user setup and access/removal to various systems as defined.

•Defines standard operating procedures for the setup of users in various systems.

•Travels occasionally to field sites regionally for required hardware setup maintenance.

•Performs other duties as assigned by senior management.

Experience

•7 years of technical experience in software, desktop, telecom, systems/network infrastructure, and technical support environment in a small shop

•Experience with network and systems administration and configuration

•Experience managing/liaising with 3rd party vendors for ERP implementations/configurations - Epicor experience is highly desired

•Experience with software administration

•Experience in hardware procurement and asset management

•Experience with software licensing and subscription management

•Supervision within or over an IT organization

•Degree or certification not required but considered a plus

Skills/Specialized Knowledge

•Ability to liaise with 3rd party providers and internal departments to elicit system requirements

•Excellent verbal and written communication skills, ability to multitask and prioritize work

•Ability to interact effectively with all levels of management and employees

•Demonstrated ability to be self-directed and motivated

•Consistently demonstrate strong customer service skills

•Ability to work with minimal guidance or supervision

•Demonstrated ability to build and maintain relationships

•Ability to occasionally work after hours to address any outages

•Ability to be flexible and quickly adapt to changing business needs and processes

•Ability to travel as needed to job sites

This role offers a competitive salary, a comprehensive benefits package, and opportunities for professional growth. If you possess the required skills and experience, we invite you to apply for this exciting opportunity as our Director of Information Technology.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 7 years

Schedule:

• Monday to Friday

Application Question(s):

• Please list all your ERP system experience.

Experience:

• IT: 7 years (Preferred)

Ability to Commute:

• Converse, TX 78109 (Required)

Work Location: In person