International Company in North Charlotte is seeking a highly experienced and effective Vendor Relations Manager. The Vendor Relations Analyst Manager will be responsible for overseeing the activities of the Business Ethics team, which manages, regulates, and enforces policies for the outside sales team of Independent Business Owners (IBOs). The ethics team serves to protect and safeguard company's business relationships, while complying with federal and state regulatory rules with our portfolio of regulated services. The compliance leader will work closely with other departments to help mitigate risk through strategic planning, monitoring, and the evaluation of the organization's overall compliance and ethics programs. his role is responsible for direct oversight and direction of all Services business development, Program and Client Enrollments, best in class Program Delivery, Vendor Relationships, Contract Management, and day-to-day Operations. The ideal candidate will have a strong background in Product and Sales Management, advanced financial forecasting skills and the ability to work in a fast-paced environment
This is a direct hire position with a salary between $85,000 - $100,000 with bonus and excellent benefits In North CharlotteManage the day-to-day functions and initiatives of the Business Ethics team, including the Team Lead and Ethical Assurance Specialists " Develop procedures and controls to promote the continual communication and flow of information within the department and organization, including regular metrics reports and performance indicators. " Owning the Compliance aspect of Vendor relationships " Provide Analytical data on vendor metrics " Anticipate and protect the company and its IBOs against potential liabilities and exposure through continued compliance education, researching industry trends and best practices, and monitoring applicable laws, rules, and regulations. " Recommend and implement new approaches, policies, procedures, and business rules to effect continual improvements in the efficiency of departmental objectives. " Act as liaison between company executives, internal departments (e.g., Legal, IBO Services, Agency, etc.), various outside vendors, and the IBO channel, with respect to the handling of inquiries and complaints, and in connection with compliance initiatives and goals " Receive and process escalated inquiries and grievances in accordance with defined directives and in support of the overall goals of the department and organization. " Independently handle complaints and inquiries from attorneys and regulatory agencies and bodies such as offices of attorneys general and various U.S. and Canadian consumer protection agencies. " Identify and develop automated processes and other initiatives to increase departmental efficiency. " Enforce and support ACN's position when reviewing social media content and marketing materials using standards established by ACN, DSA, FTC and other guiding regulatory bodies; assist in reviewing marketing materials (PowerPoint presentations, videos, etc.) for use at International Conventions
Requirements

• 3 years supervisory experience
• 2 years in compliance, fraud analytics preferably in a regulatory-related position
• Ability to travel 3-4 times a year
• 4-year Bachelor's degree or equivalent experience
• Ability to work onsite 5 days a week

Key SkillsVendor relations
Compliance
Wireless
Cellular
Communications
Sales
Operations
Telecomm
Commission
Manager
Bachelor's Degree Requirement: Yes