322 Jobs in Concord, NC
TEKsystems is Hiring a Csr Near Concord, NC
Start date : July 1, 2024
Shift : Must be available
between the hours of Monday - Saturday (7 : 45am- 8pm EST), 40 hour work week
Description :
- Deliver the highest level of customer service experience
- Answer customer calls
- Reset Passwords
- Assist with creating accounts
- Uploading documents
- Answering general questions
- Engage with customers over the phone and reply to online chat inquiries
- Help customers manage their accounts
- Verify eligibility for coverages / review healthcare options etc.
Must be able to Problem Solve :
- Find creative solutions to any, and all, consumer problems that arise
- Diagnose, assess, and resolve problems or issues in a timely manner
Qualifications :
- Must be able to provide their own computer / laptop with working camera for the first 3 weeks of training
- Must have high speed reliable Internet (35 Download speed or better)
- MUST not have any requested time off including Doctor Appointments during the 3 weeks of training
- Must be able to troubleshoot issues they face with equipment while working from home (Internet Familiarization Assessment required)
About TEKsystems :
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Last updated : 2024-05-22
Job Summary
Full Time
Business Services
$38k-48k (estimate)
05/23/2024
08/21/2024
teksystems.com
HANOVER, MD
1,000 - 3,000
1983
Private
JAY ALVATHER
$3B - $5B
Business Services
Related Companies
About TEKsystems
TEKsystems is an IT consulting firm that offers DevOps, cloud enablement, data analytics and cybersecurity services to businesses.
The job skills required for Csr include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Csr. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Csr. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Csr positions, which can be used as a reference in future career path planning. As a Csr, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Csr. You can explore the career advancement for a Csr below and select your interested title to get hiring information.
If you are interested in becoming a CSR, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a CSR for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on CSR job description and responsibilities
Releasing of CSR report on an annual basis.
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CSR must develop coherent CSR strategies, with activities typically divided among three theaters of practice.
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Promoting the uptake of CSR amongst SMEs requires approaches that fit the respective needs and capacities of these businesses, and do not adversely affect their economic viability.
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Monitor the Contemporary Environment and Seize Opportunities.
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Develop Custumer Service Representative guidelines and criteria.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on CSR jobs
Custumer Service Representative creates an atmosphere of goodwill that offers protection against negative events, e.g., public disputes and corporate scandals.
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CSR and HR teams are working closely together to develop exciting offers for employees which make a huge contribution to local communities.
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CSR Ratings give the perceived perfomance on an absolute 0-100 scale.
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CSR provides cards for site visitors, apprentices, skilled operatives and craftsmen.
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All candidates are required to complete the CSR 1 Day Health & Safety Training.
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Step 3: View the best colleges and universities for CSR.
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