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Csr
TEKsystems
Concord, NC | Full Time
$38k-48k (estimate)
3 Weeks Ago
CSR
U-Haul
Concord, NC | Full Time
$37k-47k (estimate)
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TEKsystems
Concord, NC | Full Time
$51k-71k (estimate)
2 Weeks Ago
Csr
TEKsystems Concord, NC
$38k-48k (estimate)
Full Time | Business Services 3 Weeks Ago
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TEKsystems is Hiring a Csr Near Concord, NC

Start date : July 1, 2024

Shift : Must be available

between the hours of Monday - Saturday (7 : 45am- 8pm EST), 40 hour work week

Description :

  • Deliver the highest level of customer service experience
  • Answer customer calls
  • Reset Passwords
  • Assist with creating accounts
  • Uploading documents
  • Answering general questions
  • Engage with customers over the phone and reply to online chat inquiries
  • Help customers manage their accounts
  • Verify eligibility for coverages / review healthcare options etc.

Must be able to Problem Solve :

  • Find creative solutions to any, and all, consumer problems that arise
  • Diagnose, assess, and resolve problems or issues in a timely manner

Qualifications :

  • Must be able to provide their own computer / laptop with working camera for the first 3 weeks of training
  • Must have high speed reliable Internet (35 Download speed or better)
  • MUST not have any requested time off including Doctor Appointments during the 3 weeks of training
  • Must be able to troubleshoot issues they face with equipment while working from home (Internet Familiarization Assessment required)

About TEKsystems :

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Last updated : 2024-05-22

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$38k-48k (estimate)

POST DATE

05/23/2024

EXPIRATION DATE

05/29/2024

WEBSITE

teksystems.com

HEADQUARTERS

HANOVER, MD

SIZE

1,000 - 3,000

FOUNDED

1983

TYPE

Private

CEO

JAY ALVATHER

REVENUE

$3B - $5B

INDUSTRY

Business Services

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The following is the career advancement route for Csr positions, which can be used as a reference in future career path planning. As a Csr, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Csr. You can explore the career advancement for a Csr below and select your interested title to get hiring information.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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