For more than 70 years, Heatherwood has been in the business of developing, redeveloping, and managing quality apartment communities in the New York region. Heatherwood is one of New York’s leading development companies in luxury residential communities, commercial properties, and luxury urban spaces with a portfolio that spans from Brooklyn and Queens to the east end of Long Island. Heatherwood currently owns and operates thousands of apartments and employs approximately 250 associates.

Heatherwood is looking for a full-time Community Manager to join our growing team. The Community Manager is responsible for managing the community in an efficient and profitable manner and creating the greatest possible satisfaction and well-being of its associates and residents, consistent with the goals and objectives of the company and owners.

Responsibilities include, but are not limited to:

• Create community sales goals and motivate and direct the leasing team to achieve those goals.
• Attend construction and asset team meetings 
• Execution of sales, marketing, and operational activities that achieve budgeted occupancy and customer retention goals
• Manage the financial performance of the property.
• Develop, implement and/ or monitor programs to maximize revenue, control expenses, and improve customer satisfaction within the community.
• Implement and execute processes with the leasing renewals, move-ins, transfers, move-outs, and resident satisfaction.
• Maintaining expert-level competitive marketplace intelligence.
• Plan and execute resident activities and events under our lifestyle programming.
• Inspire the professional growth and development of all team members.
• Collaborate and implement pricing strategies with the Leasing and Revenue Director. 

Qualifications:

As we review candidates for this role, we will be looking for these qualifications:

• Bachelor’s degree preferred.
• 2 years of Residential Management Experience
• High school diploma or equivalency.
• 2-3 years experience managing people in a customer service-oriented environment
• Microsoft Office skills.
• Knowledge of Yardi is preferred.
• Lease-up experience is preferred