The Library Access Services Assistant is a key member of the team responsible for overall operation of the Library Circulation Desk, providing access to library materials and information about the services, facilities and policies of Hamilton College’s Library and Information Technology Services (LITS).

Academic year shifts will include weekends and evenings up to midnight; academic break and summer hours will be daytimes, Monday-Friday.

Shifts are completed onsite. Schedule flexibility and backup within the team is expected. Contributes to the staffing and completion of projects / tasks for Circulation, Reserves, Interlibrary Loan, and Shipping / Receiving.

Directs the work of student assistants. Assures that Hamilton’s services are efficient and responsive to the evolving needs of faculty, students, and staff, and that equity and inclusion are rooted in these services.

This is a full-time, non-exempt position with a pay range of $18.50 - $21.00 per hour.

Responsibilities

• Actively participates in supporting diversity, equity, and inclusion in the Hamilton community.
• Assists patrons in locating and accessing materials and utilizing library services. Oversees circulation of materials internally and externally.

Collaborates with faculty in meeting their needs for service.Maintains library collections, electronic / print reserves, and equipment.

Directs work of student workers.

Monitors library operations During assigned shifts is responsible for the operation of the Library Circulation Desk.Confers with appropriate parties in making, changing and implementing library policies and procedures;

interprets and enforces these policies.Observes and notifies supervisor of any safety, security, or other issues; implements sound judgment in resolving issues when a supervisor is not present.

Other Directs patrons to appropriate LITS staff as requested. Assists with basic (non-Circulation) service desk questions, referring as appropriate.

May specialize or have an emphasis in additional tasks, such as Interlibrary Lending and Borrowing, or coordination of student workers.

Other duties as assigned.

• Bachelor’s Degree preferred
• Library experience preferred.
• Equivalent combinations of education and experience will be considered.

Knowledge, Skills and Abilities

• Demonstrated commitment to diversity, equity, and inclusion and an understanding of the contributions a diverse workforce brings to the workplace.
• Critical thinking and complex problem solving skills.
• Service orientation; demonstrated exemplary manner in dealing with the public.
• Basic computer skills and willingness to learn new computer systems and programs as needed.
• Cognitive flexibility, adaptability, and enthusiasm for ongoing professional growth.
• Ability to clearly and effectively communicate orally and in writing; ability to collaborate.
• Focus and attention to detail; excellent time management.
• A wide range of competitive benefit plans to accommodate your personal needs and protect you and your family from financial hardship;
• Tuition benefits for you, your spouse / partner and dependent children;Generous time off programs to help you balance your work and family life;

Access to fitness facilities, fitness classes and a wellness program;Access to one of the finest small college libraries in the nation.

Last updated : 2024-05-18