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IT Support works alongside the IT team. This role is primarily responsible for end-user support of all DocuPhase employees and contractors and their assigned IT equipment. The workload consists of on-boarding/off-boarding employees and contractors according to the established policies and procedures and accurately tracking assigned assets. IT Support will provide end-user support to all internal users and contractors. This role interfaces directly with all departments of the DocuPhase organization and is responsible for coordinating efforts to resolve problems from initial report to resolution. All work that is conducted will be documented and time will be tracked within the preferred ticketing system.
Responsibilities:
Experience:
Ideal Certifications:
Full Time
IT Outsourcing & Consulting
$44k-55k (estimate)
05/09/2024
07/20/2024
docuphase.com
CLEARWATER, FL
50 - 100
2000
Private
STEVEN ALLEN
$5M - $10M
IT Outsourcing & Consulting
DocuPhase develops a cloud platform that offers workflow automation, document management, electronic forms and data capture solutions.
The job skills required for IT Support include Help Desk, Troubleshooting, IT Support, Operating System, Problem Solving, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support positions, which can be used as a reference in future career path planning. As an IT Support, it can be promoted into senior positions as a Help Desk Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support. You can explore the career advancement for an IT Support below and select your interested title to get hiring information.