Director of Events

The Director of Events is responsible for being one of the primary faces of the company, and first point of contact for clients inquiring about hosting events. The ideal candidate will be highly polished, with impeccable attention to detail, time management skills, and have the ability to provide clear and direct instruction to their team in executing world class events at a high level of performance.

Education and/or Experience

· Two-year college or university degree in Hospitality Management preferred.

· Three years or more in a similar role/setting.

Job Knowledge, Core Competencies and Expectations

• Highly polished, professional appearance and presentation.
• Floor plans and setup schematics.
• Marketing and promotions.
• Wine, spirits and bar operations.
• Point-of-sales systems.
• Strong interpersonal and organizational skills.
• Cost controls and operating procedures.
• Manage stress and time.
• Build, train and maintain employee teams.
• Effective communication through all department levels.
• Knowledge of and ability to perform required role.

Job Summary

Responsible for representing the organization in a professional manner, while working with clients. Responsible for banquet and special event services. Plans, implements and monitors departmental budgets and operations. Hires, trains and supervises subordinates and applies themselves to assure that the wants and needs of guests are consistently exceeded. Supervises staff during setup and teardown of events, as well as along the way, while providing guidance. Executes floorplans and assigns duties to subordinates. Responsible for all rentals needed for each event.

Job Tasks/Duties

· Develops an operating budget for the department’s banquet and events lines; monitors and takes corrective action as necessary to help assure that budgeted sales and cost goals are attained.

· Develops a capital budget for all necessary equipment and recommends facility renovation needs.

· Manages the department’s long-range staffing needs.

· Manages recruitment, training, supervision and termination of department staff.

· Maintains staff schedules.

· Act in other positions within the food & beverage department, should it be needed.

· Assures that effective orientation and training for new staff and professional development activities for experienced staff are planned and implemented.

· Monitors employee records to minimize overtime and keep labor costs within budget.

· Assures that all standard operating procedures are in place and consistently followed.

· Assures that all applicable policies and procedures are followed.

· Ensures all legal requirements are consistently followed, including wage/ hour and federal, state or local laws for the sale/consumption of alcoholic beverages.

· Ensures that all employees receive appropriate service and POS training, as well as safety instructions; establishes and enforces all policies and procedures and ensures that appropriate proof of training is documented to the employees’ personnel files.

· Maintains food and beverage personnel records.

· Serves as amember of appropriate committees.

· Monitors employee dress codes according to policies and procedures, taking disciplinary action when needed.

· Approves all product invoices before submitting to the Accounting Department.

· Audits and approves payroll, while adhering to budgeted labor expenses.

· Establishes and maintains professional business relations with vendors.

· Complete periodic china, glass, and silverware inventories.

· Assures that the dining room and other areas are secure at the end of the business day, whether personally or by assigned manager within the department.

· Attends scheduled staff meetings.

· Assures that local and state laws and the organization’s policies and procedures for the service of alcoholic beverages are consistently followed.

· Prepares all required paperwork, including BEOs, reports, and schedules in an organized and timely manner.

· Responds to client inquiries in a very timely manner.

· Ensures the facilities are in proper condition for all client meetings

· Posts sales and distributes invoices to clients in a timely manner

· Maintain safe, secure, legal, and healthy work environment by establishing, following, and enforcing sanitation and quality of food preparation and service standards

· Ensures that all guests feel welcome and are given responsive, friendly and courteous service at all times.

· Provide audio/visual equipment, china, silverware, linen, and chair rentals by assessing customer needs; arranging for delivery, set up and return of equipment.

· Achieve banquet service operational objectives by contributing information and analysis, identifying and resolving problems; completing audits; determined system improvements.

· Accomplish banquet services goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

· Completes other appropriate assignments from the Food and Beverage Director and/or General Manager.

Licenses and Special Requirements

· RAMP certification.

Physical Demands and Work Environment

· Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.

· Able to foster a team oriented, member-centric working environment.

· Push, pull or lift up to 50 pounds.

· Continuous repetitive motions.

· Work in hot, humid and noisy environment.

· Maintains calm demeanor and exhibits exceptional leadership skills.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Events management: 3 years (Required)

Ability to Commute:

• Clarks Summit, PA 18411 (Required)

Ability to Relocate:

• Clarks Summit, PA 18411: Relocate before starting work (Required)

Work Location: In person