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Description
It is our goal to provide the finest Orthopaedic care possible. This philosophy requires that all office staff and providers be sensitive and responsive to patients’ needs and preferences. To ensure that we hire and retain the quality of staff needed for implementing our philosophy of service, we have adopted the following job description for this position.
The position requires that the employee be available forty hours per week, and that also the employee be flexible in his/her schedule to provide efficient service for the group. The employee however, will be expected to work no more than five days per week.
Many of the responsibilities require that you have a working knowledge of computers and the ability to learn the proper use of the programs utilized in this office, or those that which may be necessary to meet the needs of the practice.
BASIC FUNCTION:
Under the supervision of the Back Office Supervisor, the Clinic Medical Assistant shall be responsible for assisting their assigned provider in clinic with all aspects of the patients’ visit.
RESPONSIBILITIES:
Work is primarily performed in the Clinic located in Arrowhead Orthopaedics’ offices. The duties of the Clinic Medical Assistant are of high volume, and the quality of duties performed is needed to be at a high level. The employee will come into contact on a daily basis with confidential patient files. The Clinic Medical Assistant must be able to handle this information with the highest degree of privacy, discretion, and professionalism. The Clinic Medical Assistant is required to be available to the physician and patients while in clinic, and is only authorized to leave an ongoing clinic with the direct permission by the Back Office Supervisor. The Clinic Medical Assistant is responsible for accomplishing the duties set forth below:
General Activities (There may be other duties required of this position not listed below):
RELATIONSHIPS:
The Clinic Medical Assistant should observe and conduct the following relationships:
The employee shall be responsible directly to the Back Office Supervisor. The employee shall report to the Back Office Supervisor and his/her assignees any progress, reports, requests, concerns, problems, and/or expectations in relation to the responsibilities of the position. Such communication may be verbal or written as deemed necessary by the employee or as directed by the Back Office Supervisor or his/her assignee.
The employee shall interact with other office and clinical staff in the Practice. Such interactions should be collegial, professional, and contributing to the safety and pleasantness of the work environment at Arrowhead Orthopaedics.
The employee shall interact with patients, medical groups, adjustors, nurse case managers, hospitals, and Primary Care Physicians and their offices. Such communication should always reflect the total commitment of the office to quality care and customer satisfaction. All communication should be professional and any unresolved conflicts are to be reported to the Back Office Supervisor.
This job description in no way states or implies that these are the only duties to be performed by this employee. The Medical Assistant will be required to follow any other instructions and to perform any other related duties as assigned by the supervisor and his/her assignees. Arrowhead Orthopaedics reserves the right to update, revise or change this job description and related duties at any time.
Requirements
Skill Requirements:
The ability to type 40 words per minute.
Skill in operating a computer and scanner, as well as software programs including Microsoft Outlook.
Telephone etiquette, superior customer service, and professional communication skills are required.
Must be flexible and able to multitask in a stressful setting.
Education: high school diploma or equivalence.
CPR Certification required.
2-5 years of experience as a Back Office Medical Assistant in an Orthopaedic Medical Office preferred.
Typical Physical Demands:
Requires sitting and walking, with daily occasional stooping, reaching, and bending.
Occasional lifting up to twenty pounds.
Very rarely lifting up to 100 pounds.
Hearing must be in the normal range for telephone and personal communication.
Requires manual dexterity sufficient to operate keyboards and other office equipment.
Full Time
Ambulatory Healthcare Services
$41k-49k (estimate)
04/23/2024
06/22/2024
arrowheadortho.com
REDLANDS, CA
25 - 50
1989
Private
NABIL RAZZOUK PHD
$5M - $10M
Ambulatory Healthcare Services
Arrowhead Orthopaedics is a healthcare firm that provides orthopedic sub-specialty care services.
The job skills required for Medical Assistant include Customer Service, CPR, Primary Care, Commitment, Back Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Medical Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Medical Assistant. Select any job title you are interested in and start to search job requirements.
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Complete a Required Medical Assistant Program (One to Two Years).
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Earn a high school diploma or GED.
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Obtain Medical Assistant Certification.
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