Family Practice office looking for an experienced Medical Receptionist/Referral Coordinator

Requires one year minimum work experience in a medical office setting!

Looking for a professional Medical Receptionist to join our team. One who has the ability to multi-task, who also understands the value of good customer service. In this role, you will work at the front desk assisting patients and other visitors by greeting them with a smile and pleasant demeanor (on the phone and in person). Must be detail oriented and a multi-tasker with excellent communication & customer service skills. Also has the ability to work together as a team.

Primary job duties will include greeting and checking in patients and visitors, answering phones, collecting patient copays, processing paperwork, scheduling appointments, verifying insurance and referral authorizations.

Electronic medical records experience preferred (E-Clinical works is ideal). If you would like to join our family, please submit resume and references. We offer competitive pay and benefits!

• MUST HAVE ONE YEAR OF WORK EXPERIENCE IN A MEDICAL OFFICE SETTING AND BILINGUAL (Fluent Spanish)

Responsibilities:

• Professionally greet patients in person and over the phone
• Answer patient questions and provide assistance
• Perform all duties within HIPAA regulations
• Scan and update pertinent patient information into EMR
• Schedule appointments
• Verify Insurance
• Submit, track and follow-up on referrals
• Collect copays and balances
• Distribute forms and paperwork to patients and check them over to ensure that the required fields are completed properly prior to scanning into EMR

Requirements and Qualifications:

• High School diploma or equivalent
• 1 years of experience in a relevant Medical Receptionist role
• Friendly and compassionate disposition
• Working knowledge of medical terminology, HIPAA regulations, ICD and CPT coding (highly advantageous)
• Strong organizational skills and time management skills
• Strong verbal and written communication skills
• Ability to work together as a team
• Attention to detail with the ability to multi-task
• Excellent documentation & communication skills
• Dedication to maintaining confidentiality of patient records
• Familiarity with ECW a plus

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) 2% match
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Retirement plan
• Vision insurance

Healthcare setting:

• Outpatient
• Private practice

Medical specialties:

• Primary Care

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Pay range expected?

Experience:

• medical receptionist work: 1 year (Required)

Work Location: In person