Company: tastylive Role: Salesforce Administrator

We are seeking a proactive, hands-on Salesforce Administrator to help us evolve, scale, and optimize our Salesforce platform. You will be responsible for executing on the day-to-day configuration, support, maintenance, and continual improvement of the tool.

The administrator will work closely with core operational teams and technology teams to identify, develop and deploy new business processes. You must be comfortable working autonomously to collaborate with stakeholders at all levels, with the ability to translate technical information into approachable terms, clearly explaining design options and their potential impact on the business.

We are looking for someone with a deep understanding of the Salesforce platform, who can appreciate both our current setup and our business objectives, in order to quickly identify areas of improvement. You should be comfortable with change management and governance, as well as communicating, prioritizing, and managing all administrative aspects of Salesforce.

What you’ll do:

• Responsible for day-to-day configuration, support, maintenance of Salesforce tool
• Collaborate across core operational teams and tech teams, to aid in optimization of Salesforce platform
• Identify and deploy new business processes in Salesforce
• Translate Salesforce and technical information, design options and business impact to stakeholders
• Ownership of all Salesforce Administrator tasks

Who you are:

• Certified Salesforce Administrator
• 3-5 years' experience in a Salesforce Admin role
• Deep knowledge of and experience in Service Cloud and Data Cloud required; experience with Marketing Cloud preferred
• Proficient in Salesforce Lightning
• Able to work in-office 4 days/week

Team Perks:

• Performance Bonuses
• Stock Purchase Options
• 401k Plan
• Continued Education Support
• 20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday!)
• 10 Paid Sick Days
• Gym Membership Reimbursement
• Commuter Benefits
• Pet Insurance
• Wellness & Mental Health Programs
• Charitable Donation Matching
• Two Paid Volunteer Days Off
• Daily catered lunch when in the office
• Full kitchen with snacks and beverages
• In-building gym
• CTA stop a block away, Shuttle to/from Metra
• Office located in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars

Our Company:

The IG North America family of companies empowers individual traders differently. tastylive, founded in 2011, is an online financial media network, tastytrade (previously known as tastyworks) is a self-directed retail brokerage firm that launched in 2017, tasty Software Solutions and IG US, is a registered Forex broker-dealer. In 2021, London-based IG Group acquired tastylive, Inc. (previously known as tastytrade) and assigned it to lead business in North America. This combined team has years of experience like institutional brokers but also a passion for disrupting the entire trading industry.  
 
Our dream is simple: we want more people to find more success with a better trading experience. That’s why we’re investing heavily in the right people, technology, and media to make that happen in the US and across the globe.

Location: Our office is in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars.

tastytrade | tastylive | IG North America 
1330 W Fulton Market, Chicago, IL 60607 

*Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they have every single qualification. Our team is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles!