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Consumer Credit Counseling Service of Chattanooga
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TENNESSEE VALLEY FEDERAL CREDIT UNI
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2 Months Ago
Client Support Specialist I (Bi-Lingual)
$55k-72k (estimate)
Full Time Just Posted
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Consumer Credit Counseling Service of Chattanooga is Hiring a Client Support Specialist I (Bi-Lingual) Near Chattanooga, TN

Job Summary:
We are seeking a dedicated Bi-lingual Client Services Specialist to join our team in our Chattanooga, TN office. The ideal candidate will be responsible for managing English and Spanish speaking client accounts, providing exceptional customer service, and fostering strong client relationships in the financial services industry.

Responsibilities:

  • Analyze client needs and develop tailored solutions
  • Provide top-notch customer service to clients
  • Manage client accounts efficiently and effectively
  • Communicate with clients to address inquiries and resolve issues promptly
  • Utilize Salesforce or similar CRM software to track client interactions and account details
  • Collaborate with the sales team to support client retention and growth
  • Assist in marketing efforts to promote products or services

Experience:

  • Bi-lingual in English/Spanish required
  • Proven experience in customer service, account management, or sales roles
  • Knowledge of financial services industry practices and products
  • Strong communication and interpersonal skills

If you are passionate about delivering exceptional service, building lasting client relationships, and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity as a Bi-lingual Client Services Specialist.

In addition, this position may involve working from home from time to time. This type of work environment requires you to have reliable high-speed internet in order for an uninterrupted workday. Candidates must be able to pass the NFCC Counseling Certification within the first 6 months of employment.

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Paid time off
  • Paid training
  • Vision insurance

Schedule:

  • Monday to Friday

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$55k-72k (estimate)

POST DATE

06/06/2024

EXPIRATION DATE

10/03/2024

Show more

The job skills required for Client Support Specialist I (Bi-Lingual) include Customer Service, Financial Services, Client Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Support Specialist I (Bi-Lingual). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Support Specialist I (Bi-Lingual). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client Support Specialist I (Bi-Lingual) positions, which can be used as a reference in future career path planning. As a Client Support Specialist I (Bi-Lingual), it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Support Specialist I (Bi-Lingual). You can explore the career advancement for a Client Support Specialist I (Bi-Lingual) below and select your interested title to get hiring information.

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If you are interested in becoming a Client Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Support Specialist job description and responsibilities

Ensure positive client experience through high quality service and communication thereby attaining client retention.

01/29/2022: Spokane, WA

Handle client engagement document control and execute filing system policies.

03/29/2022: Temple, TX

They are responsible for the overall results of the support team plus hiring, training, and retention of support employees.

02/09/2022: Rock Hill, SC

Support requests pertain to usage questions or clarification of documentation.

02/22/2022: Pascagoula, MS

Client Support Specialists are responsible for ensuring excellent client experiences and thus maximizing business.

03/10/2022: Reno, NV

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Support Specialist jobs

Client support specialists must be able to handle a variety of situations with professionalism and tact.

03/02/2022: Cedar Rapids, IA

Communicate clearly with customers.

04/03/2022: Yakima, WA

Positive feedback helps the client progress and move through negative self-talk, ambivalence, resistance and other hurdles.

02/21/2022: Wichita Falls, TX

Aspiring candidates must provide excellent service and meet client needs while offering cost effective technological solutions to the organization.

04/07/2022: Detroit, MI

Dealing with customers and clients requires a lot of patience, kindness, and understanding.

03/15/2022: Spartanburg, SC

Step 3: View the best colleges and universities for Client Support Specialist.

Butler University
Carroll College
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