Job Title : Patient Account Specialist

Assignment Length : 12 Weeks

Location : Lake Charles, LA, 70601

Shift : Days - M-F, standard day shift

Duties and Responsibilities :

• Provides medical collection services for collection units.
• Utilizes a strong background as a medical collection specialist to successfully resolve accounts placed with for collection.

• Patient and client satisfaction is essential. Associates in the collection unites are expected to knave knowledge of the overall collection work processes for the both active AR and BD inventory.
• Possesses thorough understanding of the hospital revenue cycle with specialization in hospital billing, follow-up, and the account resolution process.
• Utilizes and applies industry knowledge to resolve aged accounts receivable by working various account types including, but not limited to : hospital and / or professional claims, governmental and / or non-governmental claims, denied claims, high priority accounts, etc.
• Manage multiple work queues for follow-up and denials by engaging payor websites and initiate calls in order to ensure prompt payment of medical claims.
• Pursues and / or follow-up on appeals. Initiates communication with coding team and clinical staff when coding related, and medical necessity appeals are warranted.

Identifies denial trends and notifies Supervisor and / or Manager to prevent future denials and further delay in payments.

Perform other job duties as needed or assigned by the client.

Experience :

1 year of experience needed in working in Health Insurance collections

Job Requirements : HS Diploma / GED

HS Diploma / GED

Last updated : 2024-05-29