3 Jobs in Century, KS
Stouse, LLC is Hiring a Customer Success Representative Near Century, KS
Description
Company and Culture
Stouse, LLC is a market leading wholesale trade printer offering a complete product line of decals, magnets, roll labels, signs, plastics, folding cartons and custom products. Stouse employs 360 team members in the greater Kansas City area. The company has posted 43 consecutive years of sales growth. Currently, Stouse is undergoing a significant transformation to a technology enabled packaging converter and label printer. Significant capital investment has been made to create a paperless digital workflow, enabling speed and significant cost reduction.
The Role
We are currently seeking team-oriented and energetic customer service professionals. The Customer Success Representative coordinates all activities of the company in dealings with customers including; quotes, processing orders, expedited orders, problem resolution, and communicates the requirements of our customers to all departments as needed. All candidates who apply must have the ability to excel in a fast paced environment with a high volume of daily calls.
Primary responsibilities include:
- Receiving customer calls and emails and developing plans to resolve issues
- Answering questions about Stouse products
- Providing or requesting product quotes
- Requesting catalogs and samples for customer
- Assisting customers on ship dates, rushes and freight
- Handle multiple responsibilities at one time
- Take initiative and resolve and escalations or complaints.
- Maintain a positive representation of the company at all times.
- Other tasks as assigned
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Experience:
- Customer Service: 1 year (Required)
Education:
- Some post high school education preferred
Location:
- Gardner, KS 66031
Work Location:
- On-site
Company's website:
- www.stouse.com
Company's Facebook page:
- https://www.facebook.com/StouseLLC/
Benefit Conditions:
- full-time employees eligible
Work Location: In person
Requirements
Requirements:
- Must be at least 18 years old
- Post high school education preferred
- Prior customer service experience
- Proficiency with Windows PC applications including MS Office and the Internet
- Ability to apply common sense in a variety of problem situations in arriving at appropriate course of corrective action
- Ability to prioritize, multi-task, and drive projects to full completion
- Data entry skills, organization, multi-tasking and customer focus is required
Job Summary
Full Time
Print & Book Publishing
$38k-48k (estimate)
06/09/2024
08/07/2024
stouse.com
NEW CENTURY, KS
200 - 500
1977
Private
CLAY DAVIS
$10M - $50M
Print & Book Publishing
Related Companies
About Stouse, LLC
Stouse is a provider of screen and flexo printed promotional products including decals, magnets, signs, posters and stickers.
The job skills required for Customer Success Representative include Customer Service, Data Entry, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Success Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Success Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Success Representative positions, which can be used as a reference in future career path planning. As a Customer Success Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Representative. You can explore the career advancement for a Customer Success Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Success Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Success Representative jobs
Communicate clearly with customers.
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Step 3: View the best colleges and universities for Customer Success Representative.
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