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Medical Receptionist - Bilingual

Health Partners of Western Ohio

Carlisle, OH | Full Time

$32k-39k (estimate)

1 Month Ago

Medical Receptionist - Bilingual

$32k-39k (estimate)

Full Time | Ancillary Healthcare 1 Month Ago

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Health Partners of Western Ohio is Hiring a Medical Receptionist - Bilingual Near Carlisle, OH

Medical Receptionist - Bilingual

New Carlisle Community Health Center

3 - 12 Hour Shifts, 7:30 am - 8:00 pm

No weekends or Holidays

POSITION PURPOSE:

The Center Receptionist provides first and last impressions of the organization so must be customer-focused and professional in carrying out responsibilities. The Center Receptionist is responsible for general office duties including, but not limited to, maintaining provider schedules, checking patients into and out of the health center, answering telephones, and filing.

QUALIFICATIONS

EDUCATION/CERTIFICATION: High school diploma or GED certificate, required. Associate Degree in Medical/Dental Office Administration, preferred.

REQUIRED KNOWLEDGE: Successful completion of in-house training.

EXPERIENCE REQUIRED

SKILLS/ABILITIES:

Ability to attend to multiple tasks at the same time.
Ability to prioritize assignments and responsibilities to ensure compliance with established deadlines and protocols.
Effective oral and written communication skills.
Ability to work with persona from wide diversity of social, ethnic, and economic backgrounds is necessary.
Fluent in Spanish

BENEFIT OFFERED:

Paid Time Off (PTO)
Insurance (Medical, Dental, and Vision)
Paid Holidays
403b Retirement with up to 8% match (starts at 3% and increases with time of service at HPWO)
Tuition Reimbursement
Training Opportunities
Eligible to apply for the Emerging Leaders Program after 1 year of Employment
Annual Continuing Education/Work Supply Allowance ($500)
Birthday and Work Anniversary Gifts
Annual Raises and Bonuses
Access to the Headspace App
Employee Assistance Program

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

Greets patients, visitors and employees.
Receives calls and schedules appointments.
Answers/screens telephone calls and forwards to appropriate personnel.
Records phone messages and distributes appropriately.
Accurately enters patient information into the computer.
Assembles patient medical record.
Screens calls and visitors completely to determine the nature of the visit or phone call and the urgency of the contact to ensure a timely, efficient, and appropriate response.
Takes and distributes detailed and accurate phone messages using the correct format to the appropriate staff member or area designated for phone messages.
Assists management in reaching personnel from other departments when needed for consultation and referral. Determines items that can be handled personally, those which should be brought to the attention of the supervisor and those which should be referred to other areas.
Ensures the equipment is functional and there is an adequate supply of all necessary forms stocked.
Assists patients with completing information forms, as needed.
Accurately documents in patient medical/dental record as needed.
Accepts patient payments and records payments accurately.
Copies income verification and enters information into Electronic Health Records.
Retrieves lab reports/patient records from other health care providers.
Accurately types and sends correspondence, memos, notices, and reports.
Sorts, files, and retrieves correspondences, records, and documents upon request.
Operates standard office machines and equipment.
Sorts/collates mail and printed materials/notices for distribution.
Cross-trains in other areas of office procedures.
Makes confirmation calls to patients for appointments.
Accurately codes all diagnoses in Electronic Health Records based on completed encounter forms.
Collects and accurately input patient payments into practice management system.
Participates in the Quality Improvement Program and serves on other committees as assigned.
Travels when necessary to meet operational needs.
May supervise student employees in specified tasks.
Performs miscellaneous job-related duties as assigned.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ancillary Healthcare

SALARY

$32k-39k (estimate)

POST DATE

05/27/2023

EXPIRATION DATE

06/02/2024

WEBSITE

hpwohio.org

HEADQUARTERS

KENTON, OH

SIZE

100 - 200

FOUNDED

2003

TYPE

Private

CEO

LIZA FRANTZ

REVENUE

$10M - $50M

INDUSTRY

Ancillary Healthcare

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The following is the career advancement route for Medical Receptionist - Bilingual positions, which can be used as a reference in future career path planning. As a Medical Receptionist - Bilingual, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Medical Receptionist - Bilingual. You can explore the career advancement for a Medical Receptionist - Bilingual below and select your interested title to get hiring information.